Nick Denstaedt, Mps-Io, Lssbb Email & Phone Number

Atlanta, Ga, Us

Framingham, Ma, Us

Provided project management and analytics support for the Staples North American Supply Chain team, consisting of 6K+ employees in our fulfillment centers, delivery, and furniture operations.• Warehouse Worker Experience: Developed and lead a multipronged, data driven strategy to improve warehouse worker experience in a record tight labor market, reducing warehouse employee turnover by 39% and increasing engagement by 20%• Delivery Driver Experience: Led driver experience project with workstreams across talent lifecycle–selection, onboarding, careers, performance input, recognition–cutting delivery driver turnover in half.• Research Partnership: Developed an academic partnership with a top engineering university and leading experts in workplace wellbeing and systems dynamics, to employ research-based best practices to improve the workplace through associate committees.• Compensation: Utilized a variety of internal and external data (from the Bureau of Labor Statistics) to guide targeted investments in wages, reducing turnover by 16 percentage points in a low unemployment environment with growing e-commerce competition for warehouse workers.• HR Coach: Equipped HR Business Partner team with business metric knowledge, analytical and project management tools to help identify opportunities and streamline processes.• Frontline Digital Experience: Led projects in partnership with Staples Digital Solutions and HR Information Systems to enhance frontline employee digital experience, with the most efficient, integrated use of technologies and devices.

Framingham, Ma, Us

Completed formal Lean Six Sigma training and certification, leading process improvement projects delivering $1M+ in financial savings.• Staffing Strategy: Developed a staffing toolkit which nudged leaders to 1) project long term staffing needs, 2) anticipate turnover and recruiting lead time and 3) find schedules that match employee preferences with business needs.• Workforce Planning: Partnered with the newly created workforce planning team, developed turnover and staffing reporting for the supply chain team based on end user feedback.

Framingham, Ma, Us

Performed financial/operations analysis, budgeting for the Southeast Region of North American Delivery, $1.3B annual revenue, supporting 5 Fulfillment Centers, and 15 Delivery Operations.• Led FC operations through inventory, profiling, and vendor compliance projects including $400K racking relief project.• Led 2009/2010 Georgia Tech Career Fairs, hiring three Logistics Interns and two Logistics Rotation Program Supervisors.

Framingham, Ma, Us

Managed two supervisors, 40+ associates in 400K square foot Fulfillment Center, holding $31M inventory.• Reduced shrink rate from .10% to below .03% goal and reduced scratch rate (backorders) from .26% (of units sold) to .03%

Framingham, Ma, Us

Managed training and quality program to ensure adherence to best practices and standard operating procedures for staff of 90+ associates in the Atlanta Fulfillment Center.• Led Atlanta quality program to improve percent of perfect orders, reducing the error rate from 1.81% in the third quarter of 2004, to budget of .75% in the second quarter of 2005.

Master'S Of Professional Studies, Industrial And Organizational Psychology

Bachelor'S Of Science, Industrial Engineering