Nick Dong work email
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Nick Dong personal email
Nick Dong is a Product Operations at Ascend. He possess expertise in sales, retail, visual merchandising, customer service, merchandising and 6 more skills.
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Product OperationsAscendSan Francisco, Ca, Us
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Senior Manager, Investor OperationsUpgrade, Inc. Feb 2022 - Mar 2024San Francisco, California, United States -
Manager, Investor OperationsUpgrade, Inc. Feb 2021 - Feb 2022San Francisco, California, United States
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Senior Analyst, Investor OperationsUpgrade, Inc. Jul 2020 - Feb 2021San Francisco, California, United States
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Investor Operations AnalystUpgrade, Inc. Aug 2018 - Jul 2020San Francisco Bay Area
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Customer Support RepresentativeUpgrade, Inc. Nov 2017 - Aug 2018San Francisco Bay Area- Assist potential and current customers with the loan process online- Troubleshoot customer issues- Experienced in Zendesk- Built reporting tools on Google Sheets that analyzes agent performance
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Sales AssociateGap Inc./Old Navy Aug 2015 - Mar 2018San Francisco, California- Offer product suggestions in order to upsell and increase sales- Resolve escalated customer issues on the sales floor and at cash registers- Manage the floor and trained new associates - Making the San Francisco environment more welcoming -
Customer Service ManagerGap Inc./Old Navy Jul 2013 - Jul 2015Antioch, California- Forecasted, budgeted, and developed store financials to allocate the operational needs of the business on a day-to-day basis- Drove the performance of the store in terms of customer experience and sales by meeting or exceeding standards and goals set by upper management- Created plans to increase brand credit card loyalty applications- Analyzed customer survey data in order to enhance the overall customer experience in the store- Hired and onboarded 100+ new seasonal and regular sales associates
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Sales AssociateGap Inc./Old Navy Sep 2010 - Jul 2013Antioch, California- Monitored the front end of the store and collected payment - Audited cash registers, resolved discrepancies, and handled money orders- Participated in the marketing of new sales events by displaying merchandise and signage per requirements from corporate- Solved customers issues/needs and informed them about company policies on merchandise
Nick Dong Skills
Nick Dong Education Details
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Senior (4Th Year) Transfer -
Business
Frequently Asked Questions about Nick Dong
What company does Nick Dong work for?
Nick Dong works for Ascend
What is Nick Dong's role at the current company?
Nick Dong's current role is Product Operations.
What is Nick Dong's email address?
Nick Dong's email address is nd****@****inc.com
What schools did Nick Dong attend?
Nick Dong attended San Francisco State University, Diablo Valley College.
What skills is Nick Dong known for?
Nick Dong has skills like Sales, Retail, Visual Merchandising, Customer Service, Merchandising, Marketing, Cash Handling, Management, Business Operations, Social Media Marketing, Employee Training.
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3cca.edu, me.com, studiodong.com
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