Nick Driver Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

At FSB, I was responsible for assisting the Business Development teams to engineer partnerships with potential and existing customers. Duties for this role included:Sales Cycles: Being a major part of the sales cycle from the first introductory meeting to the handover to the project management team. I would assist the engineering of how the product would be built for the partner based on their requirements and the FSB platform capabilities. Ensuring we would be able to deliver the best fit for the customer by bringing together the product, trading and project teams to ensure we could deliver to the engineered requirements. Also assisting the marketing and product team with product documentation and sales materials.RFP/RFI processes, I would manage these processes, ensuring all responses were of a high standard to questions from potential customers and ensuring maximum exposure of the FSB product capabilities within the process.Events: Assisting the marketing team with the general strategy for how FSB should showcase at events and how to ensure the product gets maximum exposure at events (focusing on new features & tools to showcase). Being on hand to talk to potential and existing partners to help showcase the potential of the FSB product.Sales Tools: Managing the google drive and ensuring Sales CRM is kept up to date, making sure that all of our documentation, presentations and other materials are kept up to date on a regular basis working with the product team and marketing team.

London, England, United Kingdom

As the Group Operations Customer Outcomes Manager for Spotlight Sports Group, I was responsible for ensuring that our customers receive their desired outcomes from our services and work with clients to ensure the products and services achieve maximum success for both parties. As a part of this role I:- Supported retail customers with their transition from print to digital and lead retail rollouts of our digital products. - Used my comprehensive understanding of our products across SSG to assist with implementation, training and support for our customers to provide a smooth transition to market. - Managed the customer lifecycle and ensured that our products and company strategy all combined to add value for all parties. While championing the use of data and understanding customer requirements to progress this.- I helped to manage and represent the company at trade exhibitions, meetings, presentations, seminars and demonstrations to fully maximise the SSG output at these events. - I was also responsible for the Racing Post Photos service and ensuring customers across commercial and print & gift sales get the best service and quality when purchasing images from Racing Post.

Southbank

B2B is an increasingly important area of the Racing Post business and my current role is to work with the B2B, Commercial and IT teams to help ensure the products and services our high-profile customers receive from the Racing Post achieve maximum success for both parties. Main Duties - - Defining, measuring and reporting on "success" for each project/product.- Customer testing and research on new products.- Supporting retail events to research and launch new products.- Providing advice to customers on best-practice ways to use the racing post content.- Ensuring the Racing Post brand gets maximum exposure in partner integrations.

Shalford

I worked as a Studio Coordinator at OpenBet Retail who are a leading force for providing technology for bookmakers and companies within the gaming sector globally. My primary role was to provide leading independent bookmakers such as Sean Graham and Joe Jennings with live data and video data/shows.Main DutiesLiasing with customers to ensure that a wide range of betting markets are created, priced and available for shops.Creating, QA Testing and Editing OMR football coupons to for shop use on a daily basis to ensure content is up to date.Running a live show service including UK, Irish and International Horse and Greyhound racing using impeccable timing to ensure each race is delivered in the correct order within a set timeframe.Working with customers in the United Kingdom, Ireland and Globally to ensure they have the best range of betting opportunities available to them.Liasing with helpdesk to ensure that shop problems are corrected, keeping shop systems and displays working and up to date.

Epsom, Sandown And Kempton Racecourses

My primary roles here ranged from -Providing security for racegoers and ensuring that they have the best experience when visiting a race course.Ground work on the racecourse itself ensuring the racecourse was in top condition for the days racing. This included fence packing, divot replacing and helping with the starting stalls/tape.

My primary role here as an Assistant Manager was to -Run the betting shop on a daily basis ensuring the best in customer service was delivered.This included cashier work, taking and paying out bets along with customer liaison to ensure the best experience within the shop and financial duties dealing with the large amounts of cash traded.

Nutfield Priory is a high class Hotel and Spa and my main priorities here included - Silver Service for wedding's and private dinners which included serving and ensuring that guests had the best experience.I also worked in the Restaurant providing high quality service for breakfast, lunch and dinner for hotel guests.

Bsc (Hons), Sports Studies, 2.1

Degree awarded by the University of Essex

Education record

Merit/Pass in Btec Sports Studies, A level Geography and AS level design awards.

Education record

9 GCSE's A-C including English, Science, Maths.