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- Consistently met monthly quota in new business as well as up-selling existing accounts to help the sales team reach collective goals.- Managed a diverse pipeline of qualified opportunities and individually formulated a unique path to close.- Worked closely with team members in Professional Services and Engineering to assist in technically complex deals.

- Managed a high volume of inbound leads through multiple channels to qualify and set discovery meetings for the SMB Account Executive team.- Collaborated with Marketing to strategize and ultimately lead outbound initiatives to drive MME sales pipeline, including a combination of cold calling, email campaigns, direct mailers, and personalized video campaigns.- Exceeded quota of qualified opportunities during first month of ramp and showed consistent quota attainment thereafter.

Drove high performing team who met and exceeded the monthly sales targets. Able to drive the lowest OPEX store costs and still met targets provided by management.• Ensured excellence in customer service, motivating the team of 15 to drive towards complex sales categories and targets. Attention to staff through supervising the floor and acting as a trusted point of contact to ensure queries, issues and disputes are resolved effectively.• Continuous improvement of staff development as well as administration duties such as rostering, financial forecasting and reporting, alongside management of stocktake and stock control, including loss prevention.• Maintained exceptional product knowledge for all new inventory and season changes.

Supported Head Coach in any required tasks, took on the responsibilities early on of openand close of business activities, driving of sales targets and supervising of the floor.• Assistance in the training and development of staff, rostering work of a team of 12 and general point of contact in the store for queries, customer requests and any disputes.• Facilitation of the stock take process as well as staying across all new inventory

Shadowed activities of the Head Coach, was considered one of the quickest in the Sydneyregion to move through the MIT Training program from Athlete through to Assistant HeadCoach.• Supervised and maintained energy on the floor, ensured staff were excelling in their sales.• Assisted with the back of house operations, organisation of the stock room to improveefficiency and ensuring workplace health and safety protocol was adhered to.

Highest sales in the store for personal and team targets per month whilst maintaining a highlevel of customer service.• Quickly across all product and background information of Nike and business decisions.• Ensured cleaning and general housekeeping of the store as well as personal presentation.

Responsible for all areas from the opening to the closing of service at the 5 star PremierPool and Bar.• Ensured exceptional customer service was the primary focus of my team of 10 staff,including training of staff on a daily basis, as well as overall management of staff.• Ensured all end-of-day operations; reporting, cash handling and preparing for service thefollowing day.

Requested by management to take on having worked for the company for 3+years. Chargedwith the smooth running of two events floors, often simultaneously.• Facilitated and managed all areas events; set-up to pack-down, inclusive of financial andend of day reporting functions as well.• Maintained role as the sole point of contact for clients as well as staff and practicedmeticulous timing and execution of service.