Nick Fouts Email and Phone Number

Taken for much needed time with family.

• SDWAN and WAN circuit assessments to enhance data centers, multi-cloud access, office, and store networks. • Ansible, Python, and API calls for inventory, config view, and changes. • Meraki wireless assessment, device refresh, and tuning. • Working with team to better utilize terraform for repeatable tasks, like firewall changes. • Working with the security team toward a SASE footprint across all environments. • Design routing solution to fix unpredictable behaviors and zombie configurations in the ASR’s and Nexus 7k’s. • Resolve Nexus 7k vPC peer configuration and code issue. • Road map Meraki SDWAN hub/spoke, security, and template design. • Solution, install, and begin migration of Infoblox DDI solution. • Assisted tuning of Cisco ISE servers. • Verizon network extender install, with PTP time servers and GPS antenna. • Tasked with daily team member oversight; project and BAU tasks, peer review, resource access, onboarding/training/mentoring, and goal alignment. • Define training needs for team skill gaps, need for additional members, and interview assessment. • Engineering and operational alignment, process standardization, • Configuration standardization, bug scrubs/code upgrades, and design enhancements for switches, routers, load balancers, firewalls, and wireless.

• Lead highly visible network changes affecting several data centers and real-time client activities in the financial services spectrum at a global scale.• Coordinate and communicate major data center core network maintenance activities with FIS and customer executive teams, other technical teams, and lines of business to meet SLA deliverables.• Tier3 escalation for network incident remediation.• Lead many root-cause analyses with vendor BU and HTOM teams.• Assist onboarding company acquisitions and mergers.• Recommend network OS DC core networks via bug scrub, vendor documentation, lab testing, and vendor communication.• Build/execute failure equivalency test plans for pre and post network deployments.• Assist disaster recovery planning and activities.• Build/execute multi-layered/multi-engineer playbooks for major network changes.• Quote/assist organizing receipt and deployment of multimillion-dollar network purchases.• Assist in designing unified customer network entry points, saving customers on needing additional circuits into different FIS services.• Hardware/software/license lifecycle and documentation.• Define design and configuration standardization through best practices, and occasional review with advanced services.• Audit resolution; vulnerability assessment and audit review for standard internal and external audits.• Lead in greenfield and brownfield data center deployments.• Assist data center migrations and data center reduction.• Manage multiple large complex projects simultaneously.• Mentor via “over-shoulder” troubleshooting, group training sessions, meetups, and one-on-one conversations to build into their self-awareness and confidence.• Assist in interviewing team members for onshore and offshore hiring.• Engineer and migrate large multivendor & multitenant environments

• Assist in securing and deploying large prepaid environment serving fortune clients.• Document existing data centers, campus, and customer networks.• Optimize and maintain global traffic flow for large global datacenter environments.• Network contact for several corporate projects and security initiatives requiring new network installations, existing network design, configuration, and testing.• Assist network engineering teams by analyzing, discussing, designing, and implementing various network solutions.• Developed and modified detailed design documents for multiple complex environments.• Served production network engineering support for large scale client and LOB disaster recovery planning, configuration, and testing.• Served production network engineering on-call support for large client severity resolution calls.

• Deployed multi-vendor network solutions to meet requirements in a dynamic real estate industry.• Design network/security wired and wireless solutions for the business and its tenants.• Perform network monitoring, traffic analysis and resolution of network issues.• Restructured & designed several mid-size business datacenter networks.• Migrated DC, branch offices, and corporate network into their own respective security zones.• Assist deploying Astrisk VoIP solution, opensource fax to email, and VoIP LAN.• Bash scripts and Cron to automate tasks to significantly reducing server issues.• MetroE, ATM, frame-relay, DSL, DS1, DS3, and LoS satellite for site/multisite connections.• Deploy branch and corporate office to DC network connections using IPSec VPN for secure CRM, VoIP and shared resource access.• Consulted senior management on voice, data, and data center contracts.• Built active directory, email, DNS, databases, as400/i5, Apache web, and print services.• Deploy business solutions using VmWare, Linux and Windows Servers.• Managed full solution datacenter migration to colocation site.• Involved in design, purchase, and implementation of all IT projects.• Trained and mentored IT staff in networks, servers and desktops.• Trained and supported end-users with minor and complex issues.• Held training sessions online, in office, and at conventions.• Proposed, installed and maintained company computer systems.• Created SOP for technicians regarding computer repair and client support.• Researched, installed and optimized techsupport and PC applications to aid the technical team in account support and PC administration.• Repaired and optimized client systems and networks.• Installed all types of hardware/software for company and clients.• Trained and mentored IT staff on desktop, software and user support.

• Office construction and demolition.• Offload/onload heavy materials and chemical shipments via forklifts.• Assist field technicians in various duties (air-conditioning/plumbing/electrical/pool/trenching/managing additional labor).• Assisting in metal shop and sheet metal shop to build rooftop AC foundations and ducting.• Automotive/service vehicle maintenance and additional repairs.• Ensure an organized and accurate inventory.• Ordering and receiving of parts and supplies.• Distribute needed parts to service technicians.• Oversee and mentor junior warehouse employees.• Maintain warehouse operations in managements stead.• Establish shop cleanliness (chemical disposal/dry and wet mopping/power tool and bay door maintenance).