Nick Gonzalez Email & Phone Number

Waterford Township, Mi, Us

Novi, Michigan, Us

In my role as Project Manager and Scrum Master at The Sharper Image, my responsibilities encompass project management, product development, stakeholder management, and team leadership:• Established an AI knowledge hub, fostering team expertise and engagement in AI technologies and ethical considerations.• Spearheaded AI knowledge hub and 25 project initiatives, driving company-wide AI adoption and strategic planning, resulting in streamlined processes and enhanced product innovation.• Coordinated with various business units to prioritize product developments, ensuring alignment with strategic goals and market demands.• Transitioned the team from a non-structured environment to a robust Agile framework (Scrum/Kanban), resulting in heightened development velocity, reduced errors, improved sprint efficiency, and enhanced transparency of tech initiatives company-wide.

In my role as Director at Lycan Digital, a company focused on developing top-tier web and mobile applications, I was tasked with managing operations, improving processes, and increasing productivity. Here are some key areas I contributed to:• Managed operational processes and strategic initiatives, leading to enhanced productivity and process efficiency.• Developed and implemented a templating system, streamlining development workflows and improving project quality and client satisfaction.• Expanded the client base through strategic partnerships and effective relationship management.• Led strategic initiatives, improving operational efficiency and client satisfaction; expanded client base through strategic partnerships, boosting company revenue and process efficiency.

Hicksville, Ny , Us

As a Senior Digital Product Manager at Flagstar Bank, my responsibilities spanned across product management, vendor relationship management, project management, and customer experience:• Oversaw digital product strategies and enhancements, significantly improving online banking experiences and customer satisfaction.• Conducted thorough market and competitive analyses to inform product development and vendor selection, optimizing online financial tools.• Led the transition to a new search provider, adapting to new usability metrics to ensure alignment with customer expectations and business objectives. This strategic shift was crucial in enhancing website usability and internal resource accessibility.• Led cross-functional teams in agile project management, improving product delivery timelines and customer feedback mechanisms.

In my role as Director of Product Management at DIGITAL-B, a digital messaging and analytics company, I handled a variety of tasks related to product development, strategic planning, and team management:• Directed product strategy, identifying new opportunities and overseeing the development of messaging and analytics solutions.• Conducted extensive market research, guiding product development and competitive positioning.• Managed partnerships with software and hardware vendors, fostering innovation and product quality.• Instituted rigorous quality assurance protocols and Agile development processes, resulting in a 40% increase in team velocity, 25% reduction in coding issues, and streamlined project management. These measures significantly boosted product reliability and client satisfaction, leading to an expanded project pipeline.

Detroit, Michigan, Us

At Mango Languages, a leading language-learning company that provides web and mobile learning platforms across over 70 languages, I played a crucial role in the Mission Control team. Here are the highlights of my contributions:• Led cross-departmental collaborations for new product initiatives, significantly enhancing language learning platforms and streamlining project lifecycles for improved efficiency.• Actively contributed to the 'Mission Control' team, enhancing operations and tech team management through improved metric and KPI oversight. Streamlined project outlining and planning processes, leading to more efficient workload organization and project detail management.

New York, Ny, Us

In my role as the Associate Director of Technology, I steered various internal projects, managed client relationships, and was heavily involved in enhancing processes. Here are my key responsibilities and achievements:• Led the creation and deployment of a pivotal internal tool, resulting in a 60% decrease in project issues and a 20% acceleration in the production lifecycle, thereby significantly streamlining email marketing processes.• Fostered cross-functional collaboration, resulting in improved project turnaround times, reduced revision efforts, and enhanced client satisfaction.• Played a pivotal role in internal and external team training, contributing to the standardization of best practices across global offices.• Recognized for outstanding performance with multiple company awards, highlighting leadership in process optimization and team training initiatives.

Ann Arbor, Mi, Us

As Manager of Web Development at Domino's Pizza, I led the coordination, training, and skill development of a new e-commerce team. My responsibilities included:• Spearheaded the formation and training of a new e-commerce team, adopting agile methodologies to enhance collaborative efforts and code quality.• Developed front-end coding standards and best practices, leading to enhanced website performance and user experience during critical events like the Super Bowl.• Implemented innovative POS projects and analytics solutions, improving site conversion metrics and enabling informed decision-making.• Led the e-commerce team to revamp the e-commerce website, achieving early launch and increased conversion rates, resulting in significant profit gain and customer satisfaction.

Southfield, Mi, Us

In my role as the Creative Team Lead at ePrize, I played a key role in overseeing all interface development. My responsibilities included:• Expanded and guided the Interface Development team from 5 to 30, setting standards that significantly improved testing, hiring, and training processes.• Played a key role in the executive oversight committee and served as a principal trainer at "ePrize University." These positions enabled me to significantly shape the company culture, enhance tech processes, improve new employee training, and contribute to the overall growth of the organization.• Strategized effective collaborations with offshore development and QA teams, reducing full-time employee needs and production costs while providing round-the-clock project coverage. This resulted in enhanced skill application, project completion efficiency, and significant cost savings.• Championed a culture of continuous improvement (Kaizen), driving innovation across the team. Regular brainstorming sessions led to a 50% reduction in development time, streamlined intake processes, and the adoption of new tools, codebases, and templating systems, dramatically enhancing project efficiency and quality.

In my role as Interactive Director at Edge Creative Group, I was responsible for leading the development and execution of web, CD, and other interactive projects. My duties included:• Led the innovation and execution of various interactive projects, significantly enhancing web and CD product quality and user engagement.• Established and maintained rigorous design, audio/video editing, and QA standards, leading to improved project efficiency and client satisfaction.• Enhanced client relationships and project outcomes through effective team collaboration and strategic international partnerships.• Streamlined production workflows by implementing centralized file management systems, resulting in heightened productivity and faster turnaround times.