Nick Graser Email & Phone Number

Cincinnati, OH

-Provide excellent customer service through email and phone conversations with internatinoal steam ship lines, customers, and suppliers in order to maintain strong business relationships with each contact-Create, review, and revise essential documents for establishing billing instructions, invoicing a customer, arranging payments, and passing Chinese and.

Cincinnati Area, KY

- Maintain, update, and analyze container rates, tariffs and surcharges within the DJJ Freight System.-Review and process container freight bills, billing discrepancies and disputes on a daily basis.-Maintain a proper audit trail for all rate updates, extensions, and additions.-Develop a full understanding of the contract terms and conditions for each.

Cincinnati, OH

-Implemented 5S standards to maintain a safe and efficient work environment-Managed various types of assembly equipment through proper training and utilized time management with teamwork skills to perform essential job functions.-Maintained vital paperwork essential to quality assurance.

Cincinnati, OH

-Learned Loss Prevention techniques through visiting and interviewing different division managers within the company’s Loss Prevention departments. -Created a detailed presentation about Corporate Loss Prevention positions for the Loss Prevention Corporate Director.-Tended to the needs of corporate division managers in a timely manner through computer.

Cincinnati, OH

Graduated with a Bachelor's of Science in Criminal Justice and a focus area in Sociology.

Cincinnati, Ohio Area

-Provided documented visual surveillance for clients for workman’s compensation, insurance, and disability fraud cases.-Managed a 24 hour investigation for one week with a team of four investigators.-Performed detailed research prior to surveillance and wrote professional reports in support of video documentation.

-Shadowed officers on ride-alongs observing arrests, burglary, and a bank robbery.-Assisted public with inquiries at the front desk through phone and face to face interaction.-Observed Video Interpreters for the criminal investigations section on thefts and robberies.

-Front End Customer Satisfaction and General Labor -Assisted customers with returns, resolved issues, and created special orders.-Loaded purchases into customer's vehicles while also maintaining the front parking lot, loading zones and garden area.-Provided assistance to customers with product knowledge in the lumber and garden department.