lead a team of about 30 people. (4-15 per shift)Open and close proceduresorganize a daily task schedule for the associates to followprovide leading customer serviceHandled very busy holidays such as Black Friday, new years, Fourth of July, etc.Provide consistent communication with our district managers about our sales and brand loyalty numbers.accountable for flexing and rearranging departments when needed which involved drawing a map, getting approval, and executing the move in a timely fashion.office work such as scheduling and payroll submission.Cleaning in all areas of the storeWas promoted internally from a lower grade specialist to a full-time manager within 6 months of being there due to consistency and hustle.