Join Talent is a ‘talent acquisition as a service’ (TAaaS) business - dedicated to driving business scale up growth performance. As leaders in the Talent Acquisition space we provide strategic consultancy and delivery support to founders & business leaders on designing & implementing highly effective recruitment models for your company, as well as on how to build a unique & compelling employer brand to attract top talent.Our business is a 100% founder-owned British start-up/scale-up that has successfully supported 250+ clients in their growth plans, earning us recognition as one of EMEA's stand-out scale-up success stories of the last 3 years in our own right. Today Join Talent employs over 250 professionals across 21 countries and has an enviable roster of clients from start-ups to Unicorns and through to FTSE 30 household names.As the 13th fastest growing company in Europe in Financial Times 1,000 2023 ‘Fastest Growing Companies in Europe’ list, we are no stranger to scale up success first hand. Join Talent have also been winners of the Scotland & NI region of Great British Entrepreneur Awards for Start-up (2021) and Scale-Up (2022), as well as 2nd place in the Top 100 UK SMEs 2023. We were included in the Times & LDC Top 50 Most Ambitious Business Leaders 2022 list and individual winners of their Disruptor of the Year award for 2022.We are also a registered diversity vendor as a female majority owned and run business. Proudly registered as an ISO accredited organisation.

Around 20 years ago, organisations were starting to realise that they needed a different kind of recruitment solution. They were unhappy with the ever-increasing cost per hire as well as the time it took to hire talent into their business. Hiring manager and candidate experience was mediocre and the assessment and selection process was sporadic. So, this started an evolution in the industry, of which we are very proud to say we were part of. Recruitment Process Outsourcing (RPO) was born, and from then on, companies were able to benefit from outsourcing their recruitment function.However, what we have experienced over the last 2-3 years, is that organisations have developed the skills and knowledge to do it themselves. They are utilising their own tools and techniques, they are developing their own recruiters and building their own lower cost centres of excellence. In addition, they are using technology and data as an integral component to help manage and automate their recruitment processes. The list goes on.One of the challenges organisations struggle to mitigate, is the peaks and troughs of hiring demand, hence one of the original benefits of outsourcing (a flexible recruiting solution). Taking this into account, organisations that had taken the strategic decision to in-source, still require support from an outsource provider. One that provides flexibility for expertise gaps and can work on an ‘On-Demand’ basis, in order to help them through these challenges if required.How can we help companies that want to in-source but also enjoy the benefits of outsourcing? Let us introduce you to Retinue Talent Solutions.

• Custodian of all AMS contractual, performance and financial decisions related to Credit Suisse and other leading investment banks.• Responsible for the monthly operational SLA and KPI reviews with the client.• Global responsibility for managing and leading the AMS team. (circa 100 team members)• Development of the AMS service offering.• The custodian of best practice within the account and delivery of sourcing optimization.• Ownership of the account P&L, responsible for demand planning and AMS staffing requirements globally.• Point of escalation and issue resolution.

Set up the off-site permanent delivery function for AMS in 2001. I was was responsible for growing the SMC to over 150 members of staff. I defined best practice, managed the enhancement of productivity & process efficiency, whilst ensuring client delight.