Nick Grobler Email and Phone Number

• Business development / account manager with strong interpersonal and communication skills with a focus on organization, marketing, B2B sales, strategic analysis and account management maximizing existing accounts and developing new account.• Using Sales Force CRM to identify new customers and explore opportunities to cross sell other products.• Project manage new business from newly contract status to implementation • Negotiation skills and the ability to close deals building new partnership and strengthening existing relationships.• Research prospective accounts in targeted markets, pursue leads and follow through to a successful agreement.• Understanding of products, competition in the industry and positioning which enabled me to grow our client base and generate revenue new B2B. Follow the latest industry developments and stay up to date on corporate competitors.• Proven track record in B2B sales where I currently bring in £12000-00 new business revenue in on a monthly basis as well as renewing existing accounts on top. Responsible for problem solving on existing accounts and manage new projects brought on board.• Closing rate of 75% of sat meetings, generating revenue and new business, last 3 months generated £36,800.00 of new business revenue • Excellent organizational skills, with emphasis on priorities and goal setting Strong proficiency in Microsoft Word, Excel, PowerPoint and statistical analysis software and CRM systems. I have a superior presentation and communication skills, both written and verbal• An ability to communicate information, whether technical or non-technical to staff members and customers, in a clear and concise manner. Made sure GDRP procedures was implemented protecting company and client’s data.• Participate in seminars and presentations to new customers.

I have excellent organizational skills, with emphasis on priorities and goal setting. Strong proficiency in Microsoft Word, Excel, PowerPoint and statistical analysis software. I also have presentation and communication skills, both written and verbal as well as technical skills required to understand and propose products or solutions by focusing on client requirements. The ability to communicate information, whether technical or non-technical to staff members and customers, in a clear and concise manner. I have a proven track record of bringing on National accounts whom generating millions in annual turnover as well as LTR. Currently leading a team of sales consultants to establish the presence of ClearPay in the North of UK. Dealing with merchant services (Epos systems, Virtual Terminals, debit/credit card payment terminals). Assist merchants switch their accounts as well as negotiate the rates on their behalf. I was responsible for training of staff members on CRM systems and the understanding of it. In developing new projects, I was responsible for budgets set by finance managers and to see where we could save cost. I had to create new working relationships and liaison with different bodies to build new working relationships to increase sales figures and increase profit margins. Had to do training on an ongoing basis to staff members, within their different rolls to ensure they understand the roll increasing efficiency and productivity. Undertook all recruitment and training as well as dispensary hearings and ensuring company policies and procedures where implemented as well as covering health and safety procedures. Made sure GDRP procedures was implemented protecting company and client’s data.Generating commissionable turnover of more than £120000.00 per month of new business increasing market share of company and profitability of company. Developing 10 new accounts a month with additional gain.

• Responsible for recruiting, training and managing teams within the branch.• Been utilised in a “trouble shooting capacity role” supporting and rebuild branches within the company not performing• Working to budgets and responsible for profit and loss statements.• Seeing to that sales targets are met by making sure salesforce are achieving their KPI’s• Developing relationships B2B and partners on a ongoing basis• Working with CRM systems and salesforce keeping track of customer accounts• Problem solving and resolving incidents / customer complaints and ensuring that customers’ expectations are met resulting in renewing contracts• Run the day to day operations making sure weekly and monthly targets are reached. • Sales was increased by 48% by implementing training and improve sales technics.

My role was to expand the company share of the market within the expat community in Portugal. This included the recruitment of direct sales consultants to promote and create sales opportunities for our product. My role was to reach targets set by Head Office in a previously undeveloped market. This was achieved by knowing the marketplace and networking with key people within the expat community. With a 72% conversion rate of appointments sales improved in region.Key Accomplishments:• Increased market share starting to meet targets• Created new working relationships with local people promoting the company presence • Developing a working relationship with local funeral directors creating referral business • Recruiting and developing marketing sales team

• Singlehandedly building up a company to consist of 12 teams of installers operating over the North West Area and turning Avelon into a £500k gross turn over company in 2010• Managing various clients’ accounts maximizing all opportunities to create new business• Responsible for all company operations, dealing effectively with customer service issues • Developing new projects from the planning and overseeing installation to completion• Involved in a wide variety of projects within the commercial premises of SKY systems, sourcing all equipment & support and designing systems to customer requirements• Responsible for the recruitment process, advertising vacancies, training new staff members and carrying out disciplinary procedures• Ensuring a continuous flow of work for Avelon in the different industrial fields and negotiating with supplier to procure consumable materials daily at the best prices• Developing new administration systems to increase productivity and cost effectiveness alongside implementing company logistics• Training staff members in all health and safety requirements and the correct installation of SKY/Terrestrial systems in domestic homes and commercial properties to a high standard • Providing comprehensive aftercare services, complying with all warranty issues on hardware, troubleshooting as well as giving online support to site technicians

• Participate in active marketing initiatives, from cold calling to attending industry events• Interview clients to determine their precise wants, needs, budgets and geographic limitations• Prepare and proofread real estate documents, from leases to closing contracts• Organize and oversee house viewings• Advise clients about mortgage options and help them fill out the requisite paperwork to expedite the home buying process• Represent landlords who own multiple properties and need to keep up a consistent occupation rate• Attend closing dates and provide support for client• Successfully matching clients to prospective lenders and managing bonds for the clients from start to finish on prospective deals • Meeting with sellers to discuss selling price, suggest repairs and renovations that could help increase the value of a property, and create a listing for the property• Providing firsthand support to all areas of account management• Property maintenance for vendors making sure property is • Manage campaign project cycles and negotiate contract commercials• Leading and executing professional sales campaigns• Preparation of structured responses to ‘RFI’ / Tenders• Responsible for internal and client account management, account development and account maintenance.• Manage all aspects of client accounts including retained business as well as up and cross selling to generate new revenue opportunities within the existing client base• Consistent target attainment – revenue and new business• Training of internal sales agent staff on new software (MLS platform)• Creation of campaign supporting collateral such as electronic direct mailers, call guides, campaign reports, account success trackers.