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Nick Schneider Email & Phone Number

Enterprise Technology Manager at KeyBank
Location: Cortland, Ohio, United States 7 work roles 2 schools
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Current company
KeyBank
Role
Enterprise Technology Manager
Location
Cortland, Ohio, United States

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Nick Schneider is listed as Enterprise Technology Manager at KeyBank, based in Cortland, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Nick Schneider.

Nick Schneider previously worked as Enterprise Software Support Manager at Keybank and Client Insights and Marketing Production Support Manager at Keybank. Nick Schneider holds Computer Science from Cleveland State University.

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KeyBank

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About Nick Schneider

Leadership:Organize and run production support staff meetings and full staff meetings. Delivery project owner for Content Management on Demand. Handle staffing requests and contract approvals. Change Advisory Board voting member and presenter. Engaged in long term roadmaps for applications. Collaborate with numerous areas of the bank to determine timelines, production releases, budgets and resource allocation.Application Delivery:Run development projects in waterfall and Agile methodologies. Product owner for Content Management on Demand. Able to coordinate priorities with numerous teams, including other infrastructure platforms, application teams, and various lines of business. Responsible for staffing and proper allocation of resources. Oversee project planning, including timelines, estimates, financial allocation of resources with proper burn down rates. Presentation of projects to senior management for financial approval. Ability to pivot and redistribute resources and/or dollars when budgets and priorities change. Creation of long term roadmaps that integrate new technologies and sunset aging technologies and platforms. Coordination with vendors on application upgrades.Production Support:Lead incident troubleshooting and resolution. Coordinate with Problem Management to drive out long term solutions to prevent issues and remediate existing ones. Present high impact changes to the Change Advisory Board. Coordinate with support staff on the On Call calendar. This calendar covers multiple shifts and in different time zones to ensure proper coverage. Work to ensure there is proper alerting to ensure timely responses to incidents. Developed dashboards to track application and infrastructure health real time. Ensure all vulnerabilities are remediated in accordance with Corporate Information Security standards.

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Nick Schneider's current company

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KeyBank
Keybank
Enterprise Technology Manager
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7 roles

Nick Schneider work experience

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Enterprise Technology Manager

Current
Keybank

Cleveland , Ohio, Us

Enterprise Technology Manager for Enterprise Content Management at KeyBank. Lead a staff of employees and contractors consisting of delivery, infrastructure and production support associates located in India, Canada and 8 US states. ECM consists of several enterprise systems(10k+ users), including Content Management on Demand (IBM) and KeyView Deluxe (internally developed Loan Services system). Responsibilities include, but not limited to: budget planning, delivery and backlog prioritization, long term application roadmaps, resource management, performance reviews, career growth plans, vendor management, scorecard reporting, vulnerability remediation, alerting and monitoring, and senior leadership presentations.

Aug 2021 - Present

Enterprise Software Support Manager

Keybank

Cleveland , Ohio, Us

Stood up production support team, established procedures and roles and responsibilities for the team. Strategized and implemented the initial conversion/implementation project to transition between content applications. This included client training, enterprise communications, senior leadership updates and support team transition.

Jan 2019 - Aug 2021

Client Insights And Marketing Production Support Manager

Keybank

Cleveland , Ohio, Us

Responsible for day to day operations of all Client Insights and Marketing applications, including Key.com. Worked with line of business to manage content releases. Managed production installs for enhancements. Managed vendor relations, including Microsoft, Adobe and Akamai.

Nov 2016 - Jan 2019

Enterprise Shared Services Production Support Manager

Keybank

Cleveland , Ohio, Us

Responsible for the day to day operations for Enterprise Shared Services which consists of DataPower and WebMethods. Developed support team in coordination with digital banking release. WebMethods services provided middle layer processing for digital banking..

Mar 2014 - Nov 2016

Desktop Applications Lead Application Developer

Keybank

Cleveland , Ohio, Us

Responsible for a suite of desktop applications used by numerous operations centers within the bank. Oversaw Windows 7 upgrade project which released over 70 different applications. Developed application installer to track rollouts and provide users with automatic upgrades.

Oct 2011 - Mar 2014

Virtual Item Processing Developer

Keybank

Cleveland , Ohio, Us

Provided production support and application development for Virtual Item Processing. Designed and implemented file location application to aid in production support.

Feb 2009 - Oct 2011

Software Application Developer

Keybank

Cleveland , Ohio, Us

End to end application development utilizing .NET or Java to create desktop applications, front end websites, middle tier components and back end databases.Upgraded Dynamic Allocation Risk Questions application for long term stability. Application provides risk scoring for new customers and is still used today.Designed and coded Bulk Stock Trade application. At peak usage, the application traded billions of dollars in trades per month.

Aug 1999 - Oct 2011
2 education records

Nick Schneider education

Computer Science

Cleveland State University

Computer Science

The Ohio State University
FAQ

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What company does Nick Schneider work for?

Nick Schneider works for KeyBank.

What is Nick Schneider's role at KeyBank?

Nick Schneider is listed as Enterprise Technology Manager at KeyBank.

Where is Nick Schneider based?

Nick Schneider is based in Cortland, Ohio, United States while working with KeyBank.

What companies has Nick Schneider worked for?

Nick Schneider has worked for Keybank.

How can I contact Nick Schneider?

You can use AeroLeads to view verified contact signals for Nick Schneider at KeyBank, including work email, phone, and LinkedIn data when available.

What schools did Nick Schneider attend?

Nick Schneider holds Computer Science from Cleveland State University.

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