- Provide leadership, management, coaching, training and support to a team and execute all other responsibilities- Monitor and hold team accountable for all key job functions- Proactively identify and communicate issues, propose and implement solutions for continuous improvement in regard to processes, cost, service, and profitability- Manage carrier communication and performance including balancing cost and service level- Conflict resolution and problem solving- Develop and distribute customer reports and internal performance management reports- TMS updates and maintain data integrity- Deliver cost savings / cost containment to customer and/or Uber Freight- Retain overall ownership of assigned areas of responsibility- Onboarding of new customers and/or services with existing accounts- Management of resource and planning for operations success- Ensure that financial discrepancies are being actively worked for root cause identification and resolution

- Work directly with the Campbell’s Soup account/customer by managing carrier performance, supporting operational excellence, cost savings, and procuring carrier capacity- leading end-to-end route guide management, including Bid execution, post-bid analytics, carrier onboarding, and carrier performance management- Carrier Performance & Relationship Management- Evaluate carrier compliance, tender accept, on time service, and visibility at the weekly, monthly and quarterly level- Evaluate bid compliance by analyzing actual results versus the response provided in the bid- Evaluate cost outside of annual contracted rates- Account/Operations support – provide assistance to Uber Freight Operations to assist with regular KPI review, carrier performance management, and proactive analytical support to help identify and implement continuous improvement opportunities- Administration and coordination of onsite and virtual meetings for external carriers- Carrier onboarding and EDI / Carrier Portal setup support- Lead weekly discussion calls with the customer to ensure that all are informed on KPI trends and metrics- Perform carrier reviews as needed to keep carrier accountable in meeting expected service- Internal Analytical Support- Ability to analyze customers data and promote a cost acceptable solution that provides value for the customer- Analysis of bid and spot freight data to determine if sourcing is required- End-to-End Strategy and Execution support of Uber Freight facilitated transportation procurement events (RFP) and mini-bids- Recommend new carriers based on Uber Freight data analysis and knowledge of the Shipper’s network and transportation market

- Oversee the day to day activities of our Northeast and Southeast regions.- Resolve issues that have been escalated to the coordinator II position.- Utilize load boards to match freight needs and capacity.- Manage billing discrepancies and billing audits

-Coordinate daily shipments. This includes load planning, carrier selection, scheduling, dispatching, and billing and payment functions as needed.-Ensure all costs and deemed revenues are entered in TMS for billing purposes.-Ensure all due diligence documents are obtained on carriers utilized per company policy.-Utilize load boards to match freight needs and capacity.-Ensure the solutions developed and negotiated with carriers and customers meet the profitability objectives of the department.-Research and resolve delivery discrepancies that meet customer expectations and department guidelines.

- Operated a forklift to bring goods in store safely.- Created purchase orders, then scanned all items into inventory accurately and thoroughly.- Released retails so items could be sold, then balanced invoices to ensure we only paid for what we have received.- Created credit purchase orders for damaged or unwanted items that were shipped to us.- Counted inventory using different forms of technology.

-Served customers like PepsiCo and FedEx when they needed trailers, helped to determine their equipment needs, and explained all our trailer-rental options.-Managed customer accounts including credit, collection, and insurance. -Inspected trailers for damage, then managed vendors and mechanics by assigning them proper repair work that met their qualifications.-Used technology to perform inventories, manage equipment, and other operational tasks.