I have over 35 years experience in the travel industry with 25+ years in Corporate Travel Management working with customers based in the UK, EMEA and North America. I've had the good fortune to have worked with customers across a variety of industry types including, banking, finance, insurance, investment funds, advertising, law, management consulting, pharmaceutical, music, film , TV, technology, manufacturing and retail.Specialties: Corporate Travel Account Management, travel spend analysis, travel budget saving recommendations, travel policy recommendations, airline and hotel contract negotiations, OBT adoption, OBT implementation, airline corporate reward programs, Galileo, Amadeus and Sabre GDS, customer service delivery, complaint management, management fee and transaction fee financial models.
Listed skills include Travel Management, Business Travel, Online Travel, Account Management, and 17 others.