I am actively involved in the marketing and sales of PoE (Power over Ethernet) time devices to businesses large and small throughout Australia and New Zealand, I have and continue to foster international relationships with foreign suppliers for the import of new and beneficial technology.Our web page http://www.synctimeaus.com.au, come and visit on the web or call or email for more information.P: 1300 85 33 21E: nick@synctimeaus.com.au

Management of staff at technical, clerical and management levels, Implementation of all current Microsoft server, workstation and mobile platforms. Source, evaluate and implement new technology at server and user levels.

• Initial support of 1500 customer base of Internet related problems. Problems related to simple single modem dialup to multi workstation networks using server Internet gateways (occasional routers) with and without mail servers.• Site installation of medium business networks involving, building of servers, installations of hubs and switches and configuration of all workstations to sign-off.• Regular exposure to configuration of Wingate (proxy server)/Mdaemon (Mail Server) combination.• Trouble shooting with a variety of business network related problems.• Occasional tours of duty for the internal ATM network, looking after a combination of internal and external servers.• Regular customer contacts both face to face and via phone.• Regular assessment of customer quotes for technical correctness.• Significant usage of ‘Ghost’ (disk imaging) to facilitate 80-100 workstation images at one site with call-outs to others. A variety of hardware and network card were presented.• Training responsibilities for employed trainees both for assessment prior to employment and as assistance afterwards.• Act as second line contact and backup for site staff requiring assistance and escalations of problems.

• System administration of a Windows NT 4 network infrastructure within the SSC.• Installation of a Lotus Notes 4.5 Server for internal and external e-mail, Internet browsing from workstations.• Initial groundwork for the hosting of a home page with Telstra Notes Public Network.• Computer equipment purchasing and the hardware upgrade of existing computers.• Microsoft product support and the responsibility of ensuring correct licensing for all installed software.• Exposure to a UNIX based host system.• Central involvement in the hardware and software proposals for an impending national POS implementation of all stores.

• Intense exposure to Windows 95 setup, support and fault finding. • Involvement with a loadset/script based install of a Windows 95 Solution, and an understanding of the preparation for such a migration.• Configuration and fault finding with a range of hardware including Compaq Desktop’s and Laptops, Toshiba Laptops, Dell Laptop’s and Desktop’s in a Windows 3.1/3.11, Windows 95 and Novell 3.12 Environment.• Responsibility for a TCPIP based Remote Network access system (Shiva), installation, training, support and fault finding on Windows 3.1/3.11 and Windows 95 platforms.• Building and configuration of additional Novell servers.• Day to day support of Microsoft and other third party software.• Configuration of PC’s for a variety of Internet service providers under Windows 95/3.1.• Assistance with and shared management of the divisional rollout of Windows 95.• Involvement with setup and problem resolution of a Windows NT DHCP boot server. • Administration of the Novell 3.12 network at a supervisor level.

Support of a national client base on a large professional Help Desk, which lead to the personal assignment of corporate sites with specific problems to monitor.• I later had key responsibilities within a national system builds department where we worked to strict deadlines, with various operating systems and configurations to meet state office build and install commitments. This to date has involved -  Training and direction of six staff over the duration of my employment. Creation, usage and update of strict build checklists to ensure consistency in quality and functionality of software for the Point of Sale unit as a whole. First line support to state office installers and sales people. Second line support to the Help Desk for technical problems. The technical signoff of all sale configurations. Monitoring of the department’s remote cc: Mail gateway. Regular use of Microsoft Windows, Excel & Word, PageMaker 5.0, Lotus 123 & Always and cc: Mail. Regular exposure to Novell 2.15, 2.2 and 3.12, with dedicated and non-dedicated servers, disk mirroring, both disk and network installing, creation of login scripts, assigning users rights, and problem solving. Regular exposure to Lantastic 5.0 and 6.0, install under Windows and DOS, multi server configurations with peripheral sharing. Regular use of Carbon Copy for Windows and DOS, PC Anywhere and Proprietary Head Office Communications. Manufacture of a multitude of assorted-soldiered RS232 interface cables and Ethernet network cabling. Installation and Configuration of MCA network, serial, RAM, multi-port cards and reference disk usage. ISA serial, and network cards. CD-ROM’s and PCMCIA Network cards.