Nick Hindman Email and Phone Number
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Accomplished at driving customer growth and success and delivering outstanding business results.Demonstrated experience managing market research, insights, and customer experience initiatives while interacting with senior executives and handling confidential information. Well-develop capabilities to develop and implement Client Success strategic plans to ensure growth and client satisfaction. Visionary leader with the ability to lead the implementation of specific initiatives and projects in alignment with the department’s strategy and company vision. Rational intuitive thinker skilled at developing efficient processes, solutions, and streamlining activities, enabling customer success and satisfaction. Proven aptitude to manage highly complex materials, discussions, and projects with complete professionalism and discretion. Effective influence, negotiation, and communication skills.Areas of Expertise• Client Success Management• Project Management• Team Leadership & Mentoring • Relationship Building• Customer Success Strategy• Process Improvement • Strategic Planning & Initiatives• Account Management• Complex Problem Resolution
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Director Customer Success, Strategic AccountsMedical Review Institute Of America, Llc Apr 2022 - PresentChicago, Illinois, United StatesMedical Review Institute of America (MRIoA) delivers technology-enabled review services that increase member satisfaction, decrease the costs of overutilization, provide benchmarking analytics and empower members by offering them alternative choices through patient-focused virtual second opinion services. -
Senior, Customer Success DirectorMercury Healthcare (Formerly Healthgrades) Apr 2012 - Apr 2022Greater Chicago AreaDeliver strategic advice and guidance regarding healthcare data and marketing while working cross-functionally across the company, ensuring positive, effective working relationships with C-suite, marketing, physicians, IT, and all other client contacts. Spearhead and deliver training to client stakeholders on the comparative benefits, effective use, and deployment of scaled integrated digital/online marketing strategies and solutions. Ensure successful execution of strategic client initiatives representing Client Success as needed while managing a client-facing team of marketing, analytics, customer service, and production.• Successfully devised and implemented customized client plans with a focus on business impact and competitive differentiation by identifying Client Success strategic priorities.• Drove revenue growth within client hospitals through sales of patient acquisition/ retention products and services.• Directed implementation and execution of Client Success strategy, ensuring effective processes, programs, and work efforts, including ensuring the adoption and utilization of healthcare analytics tools and clinical quality programs by clients. -
Account ExecutiveNewpage Corporation Mar 2010 - Mar 2012Greater Chicago AreaProvided thought leadership in sales and account management for large publishers and printers, including selling supply chain solutions at a C-level. Led and executed sales activities of products to over 50 locations thought the US and Canada, including developing sales forecasts and operating plans for channel partners and implementing strategies to meet operating plans. Successfully developed new accounts through cold calling, internet prospecting, and industry networking. Oversaw multiple channel sales and educated sales partners on products while managing a team of inside account representatives/inside sales. Held bottom-line accountability for maximizing overall margin by optimizing product mix sold to customers.• Oversaw $100M book of business while serving as a sales and relationship manager and driving incremental volume of $12 M in 2011.• Led sales executive to one of the largest printers in the world with paper sales of over $80M.• Contributed to the development of monthly and yearly sales forecasts for the annual operating plan.• Delivered extensive support to retain share and drive incremental volume by developing strategic pricing and product offerings with an internal finance team.
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Sales ManagerEpac May 2008 - Mar 2010Greater Chicago AreaSales of print on demand book printing and logistic services solutions.Responsible for marketing product as well as identifying and qualifying sales leads.Present product as solution to book publishing supply chain management using consultative sales approach.Create and present customized presentations using sales strategies based on individual prospects. Developed pricing model and tools to be used by staff.
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Sales RepresentativeQuebecor World Printing 2000 - 2008Responsible for sales of book, catalog, and targeted publications manufacturing to existing customers and prospects.Generate leads and qualify sales prospects.Present to CEOs, CFOs as well as marketing and production executives.Responsible for customer satisfaction, pricing and receivables. -
Sales RepresentativeRt Associates 1997 - 2000
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Account ManagerRollins Leasing Corp. 1993 - 1997Greater Chicago Area
Nick Hindman Skills
Nick Hindman Education Details
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Business Administration
Frequently Asked Questions about Nick Hindman
What company does Nick Hindman work for?
Nick Hindman works for Medical Review Institute Of America, Llc
What is Nick Hindman's role at the current company?
Nick Hindman's current role is Director Customer Success, Strategic Accounts.
What is Nick Hindman's email address?
Nick Hindman's email address is nh****@****des.com
What schools did Nick Hindman attend?
Nick Hindman attended Carroll University.
What skills is Nick Hindman known for?
Nick Hindman has skills like Account Management, Business Development, Sales, Crm, Strategy, Strategic Planning, Marketing Strategy, Cold Calling, Marketing, Salesforce.com, B2b, Direct Marketing.
Who are Nick Hindman's colleagues?
Nick Hindman's colleagues are Madyson Fisk, Vickie Pruneda, Sybel Beattie, Korie Voll, Jennifer Williams, Stacie Kennett, Jacob Corsi.
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