Head Of It
Key Assets - The Children'S Services Provider (Group) / Antser Tech Solutions
Birmingham, United Kingdom
Following the sale of Core Asset Ltd, I have thrived through two TUPE transfers, initially to Key Assets Ltd, and subsequently to Anster Tech Solutions, and into the international arm of the business where I was tasked with the set-up and development of a new IT division. I reported to the CEO on the development of IT services, infrastructure, resource and system need and how to develop the IT platform for future demands on services.- Recruited, trained and developed the IT service team… Show more Following the sale of Core Asset Ltd, I have thrived through two TUPE transfers, initially to Key Assets Ltd, and subsequently to Anster Tech Solutions, and into the international arm of the business where I was tasked with the set-up and development of a new IT division. I reported to the CEO on the development of IT services, infrastructure, resource and system need and how to develop the IT platform for future demands on services.- Recruited, trained and developed the IT service team tasked with delivering technical support to the Americas, Europe and Australasia regions; implemented policies to maintain IT services and adapt to localisation requirements at the user level. - Migration of services from on-premise to Azure Cloud to Citrix Desktops for different Azure regions; managed the project life-cycle across a 3-month fast-paced schedule to achieve acceptance from 700+ end users.- Hands-on with the Hybrid Exchange setup and Exchange 2016 migration to Exchange Online; mitigated business disruption. - Accountable for sustaining Microsoft licensing globally; implementing policies and controls to ensure compliance. - Managed On-premise Active Directory Sync with Azure Active Directory to provide an SSO experience for SaaS applications. - Owned the IT services roadmap; investigated and assessed the value of new solutions to improve network performance. - Worked with teams to achieve global availability of services, infrastructure and support systems to meet business demands. Show less