Nick Hooker Email & Phone Number

Albany, New York

• Direct liaison for Xerox Litigation and LAW (Lexis Nexis) Platform communications• Performed Forensic diagnostics on multi-platform documents (including but not limited to the extraction of Metadata, communication between Client and supplier)• Maintained and corrected existing coded applications in (C#, Pearl, Visual Basic NET and others) • Maintained medium to complex Scripts, Procedures and Functions – Oracle, SQL, PL/SQL Database, MS SQL, Back ends• Support and update WIKI used for company standards and processes and procedures• Maintain knowledge of all applications and changing technologies• Provide technical and Client Facing write ups of Known Issues as well as How To• Used trouble shooting techniques to suggest changes in coding including but not limited to (C#, Perl, VB.net, PHP and others) this was at the maintenance level.• Document all changes and processes as defined in departmental guidelines as applicable per FDA. • Others

Charles River Laboratories, Computer Programmer (Acquired Kendle International)January '03 - June '09 • Developed complex Interactive Voice Response System (IVRS) for large Pharmaceutical Company that was provided for client use. (VB, C#)• I used VB.Net as the front end or Presentation Layer of this application.• Developed and implemented a new Help Desk Tracking system for the IT Department through the developments full life cycle. (PHP)• Developed and implemented a new Inventory Tracking system through the developments full life cycle. (PHP)• Developed an application for testing the newly developed systems. (VB, PHP)• Made use of predefined .net classes to implement this Layer (Tier) for the customer.• I used .Net as a means for implementing the Business Tier of the project by making use of it predefined methods as well as creating new methods for validation and the ensuring implementation of the business rules.• Used the .Net ADO component as means to connect to an Oracle DB.• Wrote VB and C# procedures as a means of client/server communication• SQL Server Services were used in order to automate these reports and display them on a web based Platform.• Wrote stored procedures that validated the input from the call• Wrote stored procedures that manipulated Oracle DB and return needed information.• Wrote views that were used for automated reports some in Excel, Crystal Reports and Misc.• Wrote functions that took the input from the front end and manipulated the Drug or Demographic data and returned the data in the appropriate manner.Kendle International, Helpdesk LeadJanuary '01 - January '03• Provide technical phone and hardware support to computer users and laptop users via VPN.• Troubleshoot network problems and route work to Systems/work groups as needed. Troubleshoot desktop hardware/ software issues.• Ghost Cast for future setup and design.• Responsible for WIKI Updates and Known Issue reporting.

Processing various military forms; trained and supervised individuals.Responsible for movement and organizational deployments.Responsible for updating and maintaining military personal documents as well as high level equipment.

B.S, Computer Science Information

A.S, Computer Science Information