• Provides administrative support to the project operations team, responsibilities such as reporting, billing, project closeout, purchase orders, permitting, etc.• Assists Project Managers in handling pre and post-project billing procedures through Salesforce• Coordinates site readiness requirements including permitting, street sheets, safety/traffic control, locates, etc.• Orchestrates weekly meetings to compile accurate production reports, reflecting the current project status and… Show more • Provides administrative support to the project operations team, responsibilities such as reporting, billing, project closeout, purchase orders, permitting, etc.• Assists Project Managers in handling pre and post-project billing procedures through Salesforce• Coordinates site readiness requirements including permitting, street sheets, safety/traffic control, locates, etc.• Orchestrates weekly meetings to compile accurate production reports, reflecting the current project status and milestones• Acts as strategic liaison connecting all operational teams, such as engineering, design, construction, and subcontractors, to ensure project success• Generates work orders and dispatching forms for internal crews and partners in partnership with the Construction Project Manager• Tracks multiple project databases and resolved any roadblocks to maintain seamless production flow• Conducts quality assurance checks on project deliverables to guarantee the highest standard of work, which contributed to client satisfaction • Creates files within Google Earth and other geosptial software• Holds a pivotal role as the primary contact for the Project Support Manager and serve as a backup for training new hires on systems and processes Show less

• Collaborated in the collection, input, tracking, analysis, and reporting of diverse data from multiple customer systems• Provided assistance in operations by making calls and monitoring the tracking of project locates when required.• Offered support to various leadership, including direct supervisors, project managers, and executive teams, both in physical and remote settings.• Proficiently generated purchase orders for subcontractor projects using Coupa, enabling subcontractors… Show more • Collaborated in the collection, input, tracking, analysis, and reporting of diverse data from multiple customer systems• Provided assistance in operations by making calls and monitoring the tracking of project locates when required.• Offered support to various leadership, including direct supervisors, project managers, and executive teams, both in physical and remote settings.• Proficiently generated purchase orders for subcontractor projects using Coupa, enabling subcontractors to invoice for their services• Project management focusing on product marketing content development; PMs, sales channel communications Show less

• Serve as lead administrator of social media platforms and assisted with web management• Coordinate and create promotional materials including flyers, posters, and advertisements consistent with the branding of the university• Prepare multiple reports including marketing recruitment, web analytics, and peer institution price comparisons• Create and redesign departmental web pages during university web migration• Create and monitor promotional emails to segmented audiences to… Show more • Serve as lead administrator of social media platforms and assisted with web management• Coordinate and create promotional materials including flyers, posters, and advertisements consistent with the branding of the university• Prepare multiple reports including marketing recruitment, web analytics, and peer institution price comparisons• Create and redesign departmental web pages during university web migration• Create and monitor promotional emails to segmented audiences to drive sales• Provide friendly and knowledgeable customer service• Work to advance the university’s strategic goals in progressing housing developments• Establish a photography system to capture auxiliary events for marketing materials• Accommodated National Guard and FEMA during Western Kentucky Tornado relief of December 2021 Show less

• Interviewed 16 applicants and trained and scheduled nine new hires once hired• Coordinated the production of campus IDs through project management techniques• Organized distribution process for approximately 10,000 IDs at remote distribution location

• Designed promotional material for campus dining, housing, and bookstore• Prepared audit reports of marketing assets based on university brand consistencies• Collected data for marketing research regarding dining meal plans and housing rates• Created print and electronic flyers, posters, and ads for dining, housing, and bookstore

• Updated global case studies for future client pitches • Created biographies by coordinating with all the client leaders and their teams on a global scale• Analyzed previous RFPs & RFIs in order to create a universal template bank for future use for the global client officers• Worked under Chicago account manager while working with the BIC account to assist in project managing an asset photoshoot• Experienced global team calls and learned how a global company operates with each… Show more • Updated global case studies for future client pitches • Created biographies by coordinating with all the client leaders and their teams on a global scale• Analyzed previous RFPs & RFIs in order to create a universal template bank for future use for the global client officers• Worked under Chicago account manager while working with the BIC account to assist in project managing an asset photoshoot• Experienced global team calls and learned how a global company operates with each location to accommodate their clients Show less

• Served with seven Executive Board Officers while overseeing 22 cabinet officers and their teams that governed 72 total chapter members• Coordinated and planned chapter calendar for all external events with the university and other greek organizations • Created and hosted events for members during the COVID-19 to maintain member retention• Adapted to the COVID-19 pandemic by successfully conducting events adhering to the university's health and safety guidelines

• Gained over four years of customer service experience• Practiced professional communication skills with customers and coworkers daily• Trained 12 new hires for both courtesy clerks and cashiers