Hello, my name is Nick Howden and I am an accomplished and customer-focused professional with versatile experience in various facets of area and business management. I have proven success in achieving exceptional KPI targets. I am adept at delivering brand standards through customer engagement and competitor visits to achieve outstanding service. I am skilled in providing exceptional customer service to meet customer satisfaction. I have proven expertise in developing and implementing robust processes, road maps, and plans to optimise working efficiency and business performance. I have proven track record in meeting sales and revenue targets. I have demonstrated history of guiding, instructing, and directing teams to attain collective objectives. I am excel at forging and nurturing professional relationships with clients and stakeholders at all levels.• I have proven success in planning, setting, managing, and controlling business operations.• I am expert at uncovering anomalies, determining causes, and proposing solutions to facilitate corrective actions.• I hold strong capacity to evaluate quality, coach and mentor team members, and share/implement best practices.• I adept at offering exceptional support across acquisition activities via due diligence and cost-effective post acquisition.• I have demonstrated history of being Instrumental in planning of key future setup ensuring business continuity and optimized profitability.• I have proven expertise in planning and implementing robust marketing strategies, plans, and roadmaps increasing overall customer satisfaction and retention rate. I am transformational leader who is driven by challenges, undeterred by obstacles, and committed to furthering standards of excellence. While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved!" Please feel free to contact me at nickhowden@yahoo.co.uk with any thoughts, comments, or questions about my work I'm always interested in making new professional acquaintances.