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@maximuscanada.ca
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Nick Gordon is listed as Senior Manager - Service BC at MAXIMUS Canada at MAXIMUS Canada, a company with 332 employees, based in Saanich, British Columbia, Canada. AeroLeads shows a work email signal at maximuscanada.ca and a matched LinkedIn profile for Nick Gordon.
Nick Gordon previously worked as Senior Manager - Service Expansion at Maximus Canada and Manager, Contact Centre Applications at Maximus Canada. Nick Gordon holds Bachelor Of Science (Bsc), Health Information Sciences from University Of Victoria.
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AeroLeads found 2 current-domain work email signals for Nick Gordon. Compare company email patterns before reaching out.
A passionate, reliable and results-driven leader with extensive knowledge of operations management, process improvement, relationship management and digital contact centre technology. Proven ability of exceeding service level requirements while delivering exceptional customer satisfaction across all contact centre communication channels and a variety of departments
Listed skills include Data Analysis, Requirements Gathering, Research, Visio, and 15 others.
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Lead the expansion and management of the contact centre from 40 to over 500 unionized and excluded onsite and remote agents supervisors, and analysts in a single fiscal year while maintaining profitability. Evangelized a digital-first strategy, implementing and operationalizing low-cost channels like SMS, email, web chat, co-browse, and video chat for.
Victoria, British Columbia, Canada
Delivered Contact Centre solutions for a variety of federal and provincial clients, including Health Insurance BC, Elections Canada, Ontario Drug Benefit Program and Service BC, including the first mobile video authentication service for a government body in Canada.
Victoria, British Columbia, Canada
Worked closely with operational teams and external stakeholders to develop and implement creative solutions to complex problems in order to meet project budgets and service level requirements
Developed a high level of technical expertise for numerous enterprise applications and tools to serve as a subject matter expert for clients and internal resources.
- Software implementation- Requirements analysis
Other employees you can reach at maximuscanada.ca. View company contacts for 332 employees →
Shelley Hinse
Colleague at Maximus Canada
Victoria, British Columbia, Canada, Canada
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SG
Simone Gittins
Colleague at Maximus Canada
Victoria, British Columbia, Canada, Canada
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MI
Mansoureh Izadpanah
Colleague at Maximus Canada
Herndon, Virginia, United States, United States
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MT
Marc T
Colleague at Maximus Canada
Nanaimo, British Columbia, Canada, Canada
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SB
Stephen Baxter
Colleague at Maximus Canada
Canada, Canada
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LE
Loubna Eddini
Colleague at Maximus Canada
Vaudreuil-Dorion, Quebec, Canada, Canada
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BC
Bill Chau
Colleague at Maximus Canada
Victoria, British Columbia, Canada, Canada
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NS
Nellie Shen
Colleague at Maximus Canada
Canada, Canada
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TM
Tracy Meckbach
Colleague at Maximus Canada
Metchosin, British Columbia, Canada, Canada
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JZ
Jian Zhu
Colleague at Maximus Canada
Charlottetown, Prince Edward Island, Canada, Canada
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Quick answers generated from the profile data available on this page.
Nick Gordon works for MAXIMUS Canada.
Nick Gordon is listed as Senior Manager - Service BC at MAXIMUS Canada at MAXIMUS Canada.
AeroLeads has found 2 work email signals at @maximuscanada.ca for Nick Gordon at MAXIMUS Canada.
Nick Gordon is based in Saanich, British Columbia, Canada while working with MAXIMUS Canada.
Nick Gordon has worked for Maximus Canada, Mount St. Mary Hospital Foundation, and Victoria Harbour Ferry.
Nick Gordon's colleagues at MAXIMUS Canada include Shelley Hinse, Simone Gittins, Mansoureh Izadpanah, Marc T, and Stephen Baxter.
You can use AeroLeads to view verified contact signals for Nick Gordon at MAXIMUS Canada, including work email, phone, and LinkedIn data when available.
Nick Gordon holds Bachelor Of Science (Bsc), Health Information Sciences from University Of Victoria.
Nick Gordon is listed with skills including Data Analysis, Requirements Gathering, Research, Visio, Business Analysis, Requirements Analysis, Healthcare Information Technology, and Microsoft Office.
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