Nick Irwin Email & Phone Number

• Collaborated with cross-functional teams to initiate and execute the upgrade of SAGE 500 ERP across corporate and multiple subsidiary companies. • Contributed to the initial migration process of a subsidiary company’s ERP system from SAGE BusinessWorks to Microsoft Dynamics NAV, ensuring data integrity and seamless transition. • Partnered with sales and warehouse teams to upgrade DCWarehouse, a third-party warehouse management system integrated with SAGE 500 ERP, enhancing operational workflows. • Work closely with data team to develop and refine SQL scripts for mass updates, data migration, and detailed analysis. • Assist in managing and resolving ERP-related support tickets, ensuring timely responses and minimizing system disruptions.

Avon, Ohio, United States

• Worked with senior management to scope and build new features andapplications to enable consistent revenue growth• Managed the IT department budget and devised a budget plan for the 2023calendar year• Lead the planning and implementation of SAGE 500 ERP system upgrade• Standardized all hardware resulting in streamlining of purchase orders andreduced hours needed for desktop support• Provided database support and coding migrations through the various stages ofthe development life cycle• Patched vulnerabilities found in network and remain up to date on latest threats incyber security• Managed inventory and deployment of hardware and licensed software• Implemented improvements for technical processes resulting in increasedefficiency

Cleveland, Ohio, United States

Cleveland, Ohio

• Digitize internal paper documents and forms• Audit and update existing digital content.• Assist with Content Management System (CMS) -related questions and provide staff training on basic CMS functionality• Perform content migration for new and upcoming websites.• Review, edit and publish staff-submitted web pages.• Perform system & software setup functions.• Research best practices and requirements for web-related projects.• Develop and maintain effective communications and relations with internal personnel, public and private agencies, as well as the general public.

Westlake, Ohio

Computer Science

Activities and Societies: Cross Country, Track and Field

Education record

International Summer School - Studied abroad at University of Stirling taking courses related to Scottish history, European art, and world.