Nick Joyce Email & Phone Number

Chippenham, Gb

London, England, United Kingdom

Leading a dynamic data team, my team lead on Open Data and transparency as well as the development of a modern data ingestion, insights and reporting system. This system has played a pivotal role in transforming raw data into actionable insights, enabling evidence-based decision-making on key policies and programmes such as Energy Efficiency and Energy Affordability.

London, England, United Kingdom

A hands-on leader, I led a team of dedicated development professionals to design and implement Finance and HR consolidation systems. These systems not only streamlined processes but also provided the Directorate with real-time insights and data-driven decision-making capabilities.I took on the responsibility of building several software solutions that facilitated collection, validation, and insightful analysis of many systems including one which collated financial transactions between BEIS and other government entities (OGDs). These solutions minimized errors, enhanced transparency, and bolstered financial accountability.I was responsible for developing and executing a robust technical strategy and roadmap, this was a crucial aspect of my role. This involved aligning technology initiatives with Finance Directorate goals, optimising resource allocation, and ensuring that our team remained at the forefront of technological advancements.

London, England, United Kingdom

Currently working within the Finance Directorate, working with a number of technologies such as (IBM TM1, Cognos BI, SQL, HTML, CSS, Javascript) to plan, develop and maintain Financial Information and Management systems used across the Core Department and its Partner Organisations.As Infrastructure Lead it is my role to manage the relationship and work with the hosting provider to plan, build and architect the infrastructure systems. We use a mixture of Windows Server and RHEL7.0 virtual machines to offer a range of services over multiple tiers, where uptime, performance and security are of upmost importance.

Newquay Cornwall

Managed the IT provision for Watergate Bay Hotel over a number of sites. This included all infrastructure, networking and systems related to not only the front of house sales systems but also guest WiFi and back office roles utilising both Windows and Mac devices.

Tolvaddon

• Front-line support and development for the company’s ERP system - SAP Business One• Administration and development of the company’s Salesforce CRM implementation, from requirements analysis through administration and managing the offsite development to rollout and used training• Managed the migration from Small Business Server 2003 to multiple servers running Microsoft Server 2008 to cope with the growth of the business• Responsibility for the design and maintenance of the company network, which comprised of Server 2008, Exchange 2010, Citrix XenApp, Sharepoint 2010, Sophos Endpoint Security, Symantec Backup Exec 2010• Full responsibility for the purchasing and inventory of all IT hardware and software • Provided end user support for over 50 employees across a range of technologies e.g. Dell PC’s and laptops, smartphones and Apple tablets, and Microsoft Office systems • Created and implemented the company disaster recovery plan, including the daily management of the backup routines• Configuration and administration of the Telephone system to meet the demands of the business• Research and recommendation of solutions to a number of ad-hoc projects• Delivery of induction and training to new users of the IT systems, with an emphasis on data security due to the nature of the business• Developed reports using a Microsoft Access database, facilitating the interrogation of the MSSQL database and the delivery of the results into various office programmes using Visual Basic for Applications• Ensured all measures possible were taken to provide the effective security of the company’s network and data

• Managed the configuration of the bus revenue systems to synchronise correctly both on the buses and in the back office• Extracted the revenue data and reconciled to the amount taken on the bus and paid in by the drivers, then imported to the financial systems• Provided first line support for the back office staff for the Office 2003 suite of products• Programmed the digital destination blind system across a number of platforms• Developed reports in a Microsoft Access database and presented these to end users in a clear and concise manner• Provided cover for Purchase Order Processing for the busy maintenance side of the bus operation• Reconciliation and payment of the taxi drivers based on their returns at the end of the week• Managed the weekly payroll for over 100 employees.