Nick Joyce Email & Phone Number

Hiawatha, Iowa

▪ Responsible for daily operation of packaging/assembly line. ▪ Ensures the safety of all employees assigned to designated area. ▪ Oversees the productivity of assigned employees and machinery. ▪ Ensures that quality products are being produced in a timely manner. ▪ Provides knowledge, experience, motivation and support to other team members.▪ Prepares required documentation related to production output. ▪ Encourages team building and supportive attitudes between team members.

Waterloo, Iowa

(store closed)▪ Provided prompt, efficient and friendly customer service.▪ Assisted store management with gross profit analysis and other management reporting functions.▪ Utilized product management software to ensure inventory information was accurate for reporting.▪ Ensured advertised items were priced and signed correctly, and enough stock was ordered. ▪ Performed inventory and pricing verification in accordance with Hy-Vee policy.▪ Ensured price changes and product information changes were completed in a timely manner.▪ Worked with Direct Store Delivery (DSD) vendors on checks in and product deliveries▪ Balanced vendor invoices.

Hudson High School

• Monitor the academic performance of student-athletes• Coordinate scheduling and facility use with the activities office • Adhere strictly to rules and regulations of the activities department and the district• Foster a culture of good sportsmanship, cooperation and responsibility

Waterloo, Iowa Area

▪ Provided prompt, efficient and friendly customer service, both in-store and over the phone.▪ Assisted customers by: escorting them to the products they were looking for, securing products that were out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests▪ Maintained positive employee relations.▪ Adjusted work schedules and assigned employees to specific tasks to ensure duties were completed and followed up on in a timely manner.▪ Learned to formulate pricing philosophies, following guidelines established by the Store Director.▪ Evaluated employee performance to recommend personnel actions in their respective area, such as promotion, transfer, or dismissal.▪ Trained and enforced safety procedures to provide a safe and healthy work environment. ▪ Trained workers in store policies, department procedures, and job duties.▪ Compiled, stored, and retrieved managerial data (i.e. sales, inventory reports, ad and display projections/actuals, etc.)▪ Ordered merchandise, verified delivery of merchandise, ensured quality, compared record with merchandise ordered, and reported discrepancies.

Various Elementary, Junior High And High Schools

▪ Fulfilled both short and long-term substitute assignments across all subject areas.▪ Instructed a variety of classes, from elementary to high school.▪ Communicated with teachers, administrators and parents.▪ Taught in Waterloo Public Schools and Hudson Community School districts.

Waterloo, Iowa Area

Formerly GMAC Mortgage. Branch closed. ▪ Worked with management and end users to identify areas for improvement and automation. ▪ Served as liaison between programmers and end users by gathering project requirements, defining project scope, writing specifications for programming staff, and tracking project status.▪ Developed, tested, and implemented scripts for the Fiserv system to improve processes and gain operation efficiencies. ▪ Core member of the team that defined and developed the processes, programs, and scripts to reduced loan processing from 45 minutes per application to 15 minutes per application.▪ Updated processes and scripts to comply with changes from U.S. Treasury regarding customer financial information. ▪ Defined and developed the processes, programs and scripts to determine borrowers’ eligibility for additional payment assistance and qualification for Federal HAMP (Home Affordable Modification Program).▪ Assisted with the development of test plans and strategies, coordinated testing events, and executed test cases in support of changes to business systems.

Waterloo, Ia

• Proactively helped schedule deliveries• Delivered inventory to most plumbing supply stores in Cedar Valley and surrounding areas• Successfully worked in a self-directed environment

Waterloo, Iowa Area

• Responsible for the coordination of day-to-day Human Resources functions• Coordinated, planned, and implemented associate relations functions and continuous improvement efforts• Provided staff with information, assistance, and guidelines needed to comply with company policies, procedures, federal and state employment laws, and E.E.O.C. regulations• Worked on projects and developed initiatives to improve workforce quality• Responsible for scheduling and attendance • Conducted employee reviews• Determined employee payroll based on store budget

Bachelor Of Science (B.S.), Social Sciences

Activities and Societies: Basketball player

Education record

Activities and Societies: Basketball Player