Nick K Email and Phone Number
📄10+ years experience in multi-million dollar discovery, 0 to 1 solutions, architecture, deployment, scaling, and measurement for b2b, b2c products, and data services in small, medium, and large organizations. 🤝Facilitated and delivered DevOps multi-million technically integrated roadmap for #1 ranked global hospital, Mayo Clinic. Touching patient journey, CDP, consent, identity, and access management. 💡Discovered, strategized, modeled, and roadmapped foundational architecture for 0to1 re-platform for patient, acuity based smart healthcare staffing and scheduling.📊Co-Designed and facilitated the MVP launch of client portal to streamline onboarding and data management.👥Consulted the bridging of customer data platforms, salesforce, and marketing campaigns to reduce friction to market by enhancing customer golden record.👨💻Elicited & designed, rules based logic to increase member record matching accuracy for auto adjudication claims platform.🧪Led overseas QE team in the development of test case management for worldwide e-commerce platform.🛻 Managed platform ROI, consultant interactions, Sharepoint migrations, ERP data migrations, quality system designs for multi-million dollar oil and gas org.Platform Experiences:Okta Identity Cloud, AWS, Azure, EPIC, Google FHIR and Consent, Salesforce, Blockchain, Adobe Experience Manager, Customer Data Platform CDP - Redpoint. Domains Experiences:Healthcare Revenue Cycle, HL7, FHIR, payer, provider, real-time healthcare staffing and scheduling, fintech, supply chain, e-commerce, manufacturing quality systems, blockchain, identity, access management, and consent.
Perficient
View- Website:
- perficient.com
- Employees:
- 1
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Technical Product LeadPerficient Nov 2022 - PresentSt Louis, Mo 63141, Mo, UsDrove process mining elicitations to enable marketing campaign operational efficiency. Analyzed EHR data to increase marketing personalization through data insights. Increased OMNI channel campaign satisfaction, accuracy, and personalization. Enhanced HEDIS measures to unlock potential performance bonuses. Platform Experience: Salesforce Marketing and Service Cloud, Adobe Customer360, RedPoint CDP.
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AdvisorEvolv Mobile Jan 2021 - PresentLead small businesses on their digital roadmap to unlock new value in the areas of marketing, operations, vendor integrations, and ways of working. -
Technical Product Lead - Ciam/ConsentMayo Clinic Feb 2022 - Oct 2022Rochester, Minnesota, UsManaged multi-million dollar enterprise product roadmap strategy for E2E Identity, Auth, and Access roadmap enabling high degree of customer experience functionality, security, and personalization. Bridged technical and nontechnical communication channels by modeling complex concepts that impacted dependent products. Provided insights while driving collaboration of technical teams and business stakeholders to understand data, security, compliance, and cross-functional blindspots. Engaged with the Chief of Architecture to drive the multi-layer consent framework.Technologies: Okta Identity and Access Management, Okta AI, Auth-O, Azure B2C, Google FHIR Store & BigQuery -
Technical Product LeadOptum May 2021 - Feb 2022Eden Prairie , Mn, UsFacilitate the refinement of enterprise capabilities, features, and user stories for multimillion dollar Optum Speciality Fusion - a speciality medication pharmaceutical platform. Using data and API architecture analysis; manage stakeholder requirements, prioritize technical roadmap, and guide UAT sessions; HL7, EMR, EHR, Postman, SQL. -
Platform And Product LeadAcustaf Development Corporation Feb 2019 - May 2021Bloomington, Minnesota, UsLed discovery sessions providing quantitative insights, E2E process mining/flows, 360 user journeys, and data schemas to align with current and changing needs to present to the executive team. Launched UX guided onboarding and data dashboard that improved implementation team efficiency by 20 percent, reducing support ticket friction. Presented to the executive team on pinpointing current product constraints and provide technical designs to remediate fail points in data design, operations, and architecture. Managed API flows across the following domains: HR, Access/Security, Scheduling, and Payroll provided. Built conceptual, logical, and physical architecture for implementation team product. Technologies: AWS Identity and Access Management, Event Handling, SQL Server, GitHub, Lucidchart -
Data And Product LeadOptum Mar 2016 - Feb 2019Eden Prairie , Mn, UsIn support of enterprise-wide, multi-payer platform Cirrus; led consumer onboarding and validation through guided entry and EDI channels. Experienced in complex logical and physical data models, wire-framing, CX, data integrity, and leading key stakeholders through discovery to delivery.
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Digital Operations LeadBadger Mining Corporation Jul 2014 - Sep 2015Berlin, Wi, UsManaged vendor spending, ROI, and budget for million-dollar key quality sample repository collection and data application. Facilitated value stream mapping sessions. Improved site efficiency and data integrity through UX design/logic. Managed data forecasting and provide data visuals. Legacy data migrations. Launched and scaled internal project management tool for task dependency tracking. -
Product Quality LeadAshley Furniture Industries Jan 2014 - Jul 2014Arcadia, Wi, UsLed overseas team in the development, analysis, mangaement and executing of manual and automated test plans and test cases. Provide insight in environmental, stress/load, and regression testing.; Visual Studio, MTM, and TFS. -
Technical Operations AnalystAshley Furniture Industries Sep 2012 - Jan 2014Arcadia, Wi, UsOn and Offshore operational support for the company’s computer/communications system hardware and operating software systems. This includes supply chain systems, data replication, migration, hypervisors, datacenter (IBM AS400), backups, and warehouse software (high jump).
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AnalystFastenal Corporation Sep 2010 - Jul 2011Led technical support services for users at over 2,600+ branches. This includes server, IT peripherals, remote desktop, security administration, and configuring in-house software applications for users.
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RefereeArcadia Park And Rec May 2004 - Aug 2007
Nick K Education Details
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Winona State UniversityManagement Information Systems -
Winona State UniversityGeneral
Frequently Asked Questions about Nick K
What company does Nick K work for?
Nick K works for Perficient
What is Nick K's role at the current company?
Nick K's current role is Data + CX | Digital Product.
What schools did Nick K attend?
Nick K attended Winona State University, Winona State University.
Who are Nick K's colleagues?
Nick K's colleagues are Shannon Geraci, Mark Xu, Mark Polly, Whitman Yang, Zidekuls Sherlock, Scott Plumb, Diego Fernando Lopez Holguin.
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