Nick Kamphaus Email & Phone Number

Miamisburg, Oh

• Configured, deployed, upgraded, and supported SITA/Com-Net software products at airports and train stations globally, managing various server and computer hardware, network devices, software applications, SQL databases, and digital audio equipment for large public address systems.• Conducted quality assurance and troubleshooting for updated and new software products and automation techniques.• Implemented, built, and supported infrastructure systems and platforms in accordance with… Show more • Configured, deployed, upgraded, and supported SITA/Com-Net software products at airports and train stations globally, managing various server and computer hardware, network devices, software applications, SQL databases, and digital audio equipment for large public address systems.• Conducted quality assurance and troubleshooting for updated and new software products and automation techniques.• Implemented, built, and supported infrastructure systems and platforms in accordance with agreed standards, fulfilling the agreed technical and functional business requirements and specifications.• Contributed to all stages of various projects of different sizes and scopes, ensuring the solution(s) delivered meet the project’s functional and business needs.• Analyzed the factors that could impact the project and executed appropriate measures to mitigate potential problems.• Established and maintained positive relationships with customers throughout the project lifecycle, from initiation to closure, by providing effective communication, overcoming challenges, and delivering training on product and service usage. Show less

• Successfully managed and optimized IaaS resources, effectively allocating and managing resources to ensure efficient operation.• Managed O365 administration tasks including SSO configuration, provisioning, subscription management, and email administration.• Provisioned and managed domain, Azure AD, and VPN accounts, enabling efficient user management and authentication processes for a diverse user base.• Conducted thorough testing and evaluation of new software solutions and… Show more • Successfully managed and optimized IaaS resources, effectively allocating and managing resources to ensure efficient operation.• Managed O365 administration tasks including SSO configuration, provisioning, subscription management, and email administration.• Provisioned and managed domain, Azure AD, and VPN accounts, enabling efficient user management and authentication processes for a diverse user base.• Conducted thorough testing and evaluation of new software solutions and products to provide insights for decision-making and future software adoption.• Managed IT equipment operations and implemented Intune MDM for efficient device management. Show less

• Provided Makino cell controller server software installation and support services to customers in various industries across North America, such as die/mold, automotive, heavy equipment, medical, aerospace, and defense.• Conducted comprehensive evaluations of customer network environments to ensure seamless integration of Makino's CNC Mills, robotic vehicle/pallet pools, and associated software.• Consulted sales engineers, regional managers, distributors, and vendors to provide… Show more • Provided Makino cell controller server software installation and support services to customers in various industries across North America, such as die/mold, automotive, heavy equipment, medical, aerospace, and defense.• Conducted comprehensive evaluations of customer network environments to ensure seamless integration of Makino's CNC Mills, robotic vehicle/pallet pools, and associated software.• Consulted sales engineers, regional managers, distributors, and vendors to provide technical assistance and guidance.• Conducted extensive research and executed comprehensive testing of various applications, operating systems, hardware, and proof of concepts.• Performed testing and debug of new and revised versions of Makino cell controller server and machine monitoring software.• Streamlined server deployment process by creating automated scripts, improving efficiency by 50%.• Developed and maintained system software configuration and installation documents, resulting in improved efficiency and accuracy of system implementation. Show less

• Provided network administration and systems support to multiple satellite schools and campuses of Great Oak.• Configured, deployed, and maintained computer labs, servers, switches, routers, access points, and peripherals to support seamless operations for the organization. • Conducted extensive research and testing on new software, applications, operating systems, hardware, and proof of concepts to enhance system efficiency.• Ensured smooth operation and functionality of… Show more • Provided network administration and systems support to multiple satellite schools and campuses of Great Oak.• Configured, deployed, and maintained computer labs, servers, switches, routers, access points, and peripherals to support seamless operations for the organization. • Conducted extensive research and testing on new software, applications, operating systems, hardware, and proof of concepts to enhance system efficiency.• Ensured smooth operation and functionality of proprietary and curriculum-based software systems. Show less

• Delivered technical support to dealers and customer base, increasing customer satisfaction rating by 15%.• Implemented and managed the IT infrastructure and equipment for the entire company, ensuring smooth operations and minimizing downtime.• Collaborated with development team to debug and test new surveillance and security solutions, firmware, and software.• Represented company at trade shows, driving product and service awareness among customers and industry professionals.•… Show more • Delivered technical support to dealers and customer base, increasing customer satisfaction rating by 15%.• Implemented and managed the IT infrastructure and equipment for the entire company, ensuring smooth operations and minimizing downtime.• Collaborated with development team to debug and test new surveillance and security solutions, firmware, and software.• Represented company at trade shows, driving product and service awareness among customers and industry professionals.• Managed and maintained surveillance product inventory, ensuring accuracy and preventing stockouts. Show less

• Provided computer and technical support to a diverse user base, including faculty and students, ensuring efficient and uninterrupted operations.• Configured, deployed, troubleshooted, and maintained computer labs, including Macs, PCs, printers, and peripherals.• Successfully executed data recovery processes using technical skills in data retrieval software and hardware tools.• Successfully repaired printers, projectors, and peripherals for academic departments, ensuring minimal… Show more • Provided computer and technical support to a diverse user base, including faculty and students, ensuring efficient and uninterrupted operations.• Configured, deployed, troubleshooted, and maintained computer labs, including Macs, PCs, printers, and peripherals.• Successfully executed data recovery processes using technical skills in data retrieval software and hardware tools.• Successfully repaired printers, projectors, and peripherals for academic departments, ensuring minimal equipment downtime and maximizing productivity. Show less

Erfurt, Thuringia, Germany

• Delivered efficient help-desk support to clients, assisting with network-related issues.• Monitored and analyzed network performance to enhance reliability and efficiency.• Collaborated with team members to troubleshoot and resolve server-related problems, improving overall system performance.• Deployed a user-friendly web-based whiteboard platform to streamline organization and enhance communication for the helpline team.

Erfurt, Thuringia, Germany

• Assisted telecom personnel with customer computer and network support.• Installed and configured Cisco networking equipment and Suse servers, ensuring seamless network connectivity and server functionality.

Bachelor Of Science (Bs), Information Technology

Bachelor of Science in Information Technology with concentration in Network Administration.

Bachelor Of Arts (Ba), History

Activities and Societies: Works of Mercy High Rise Ministry Leader, Watchmen of Zion Fraternity Member, College Rugby player Bachelor.

Computer Systems And Networking Technology Program

Activities and Societies: Business Professionals of America - Chapter Vice President, Skills USA - Competed in Skills USA state.