- Delivered an improvement to the existing Deals sales funnel resulting in a 44% increase in customers who explored available deals and an overall 43% increase in deals added to their cart.- Increased Testing Code Coverage by 50% by adding integration tests throughout the code base to create higher-quality code less prone to bugs and errors.- Increasing the accessibility of the website by working on ADA tasks to improve the compliance and readability of the site with screen readers.- Migrated our codebase from React-Redux to React Query while maintaining code quality standards.

- Received the "Exceptional Coffee" Award for two consecutive years.- Trained three new employees in preparing 50 different drink combinations and in coffee equipment repair and maintenance to ensure the delivery of high-quality products to customers.- Collaborated with management to develop a new inventory management process, reducing product spoilage by implementing a more accurate system for date and expiration management.

- Increased overall impulse purchase buying at the point of sale by taking a data-driven approach to remerchandising products based on the frequency of purchases.- Effectively communicating with customers and de-escalating upset customers to identify issues and create solutions for a stronger customer-focused experience.- Reduce spoilage of products by implementing a system for rotation of products and checking expiration dates.