- Designed integrated systems to optimize work experience for movers and ease of service for customers - Implemented 22 automations for the regional manager position to reduce yearly expenses by $10,000- Established points of contact with 102 movers through integrated forms to collect weekly availability- Strategized a new workflow to decrease overhead costs and expedite customer invoices

- Optimized PPOH by analyzing quarterly demand, reducing one operator shift of $648,000 in annual expenses- Quantified unrealized periodic operator work showing annual overall equipment efficiency loss of $347,586.21- Standardized IE work with a 2-year plan to use cycle time data to assist in KPI tracking by identifying bottlenecks and problem solving for continuous improvement, saving $121,578.95 in annual efficiency losses- Developed reorganized product flow concept in assembly lines by reducing bulk supply to free 700 ft2

- Decreased quote time by building a price and lead time configurator for 17 part series resulting in a response to customers in 24-48 hours, rather than a worse case of 7-14 days- Improved backshell product coverage by 11.2% by developing a list of over 3.8 million competitor part numbers- Increased website offering by implementing a mass upload tool for part attributes and documenting part numbers, uploading 7,500 parts initially and saving 6 months of time in development