- Manage the entire sales cycle from lead through close- Develop new accounts and help to maintain and extend existing accounts- Make daily cold calls and negotiate agreements- Keep organized and detailed records of sales and data- Create new sales opportunities by asking for referrals and using Salesforce

Develop and execute strategic account plans to drive growth and maximize customer satisfaction within the NICE CXone platform.Build and maintain strong relationships with key stakeholders, acting as a trusted advisor for existing clients' business objectives.Identify opportunities for account expansion and revenue growth, collaborating cross-functionally to develop and execute account-specific strategies.Ensuring customer success and retention through proactive monitoring, issue resolution, and exceptional service delivery.Demonstrating expertise in NICE CXone products, industry trends, and competitive landscape to position value proposition effectively.Utilize data and analytics to track KPIs, measure account performance, and drive continuous improvement.Collaborate closely with cross-functional teams (TAM) (RAM) to execute account strategies.

Deliver outbound team's guidance and instruction about territory management. Observe progress towards goal related to pipeline generation by delegating work. Coach and mentor team members on process, organizational skills, communicatory outreach delivery, and other area's related to position for getting success in territories. Manage Piloted Projects and the reps involved by setting clear objectives, creating project plans, and assigning tasks. Handled Managerial Responsibilities while consistently overperforming in Original Account Developer.• Positioned as top SDR performer of Q2-Q4 in the North America Division and earned a promotion to Team Lead/Manager of the SDR team within months following first promotion.• Over achieved quote by 200% through effective key account management.

Led and trained representatives within the organization. Assisted in the development and implementation of win-win marketing strategies. Provided expertise to the related team in devising and executing key account management plans. Managed the sales process throughout the lifecycle, including prospection, engagement, and deal orchestration. Supported account expansion with the sales team to deliver against set quotas. • Established business with organizations across various communication channels to ensure value-driven business operations for consumers, including the #1 Rated CcaaS solution into their Enterprise Cloud Solutions.• Prospected 20K+ organizations in two years and generated 200+ discovery calls to create 100+ opportunities.• Successfully delivered 18K+ calls and over 20K emails to prospects by directing the SDR organization.• Received promotions 50% faster than the average rep by performing exceptionally.• Developed 15+ successful partnerships between SDRs and AEs.

Operated Heavy equipment machinery efficiently.Assisted as apprentice Project Manager.Organized Labor crews and monitored machinery usage and health.Worked alongside all employees and coworkers.