I am currently an Administration Officer with the COVID-19 Response Team at NSW Health. In this role, I am supporting the Northern Sydney Local Health District by obtaining, recording and maintaining accurate outpatient data in the Local Health District database within a timely manner.I also assist the broader community by monitoring NSW Health information to ensure that accurate and up to date information is provided to the public. This allows me to effectively communicate… Show more I am currently an Administration Officer with the COVID-19 Response Team at NSW Health. In this role, I am supporting the Northern Sydney Local Health District by obtaining, recording and maintaining accurate outpatient data in the Local Health District database within a timely manner.I also assist the broader community by monitoring NSW Health information to ensure that accurate and up to date information is provided to the public. This allows me to effectively communicate information regarding COVID-19 and procedures related to COVID-19 testing to outpatients from a wide range of culturally and linguistically diverse backgrounds.Further, I am responsible for complying with NSW Health Infection Control policies and procedures, patient confidentiality legislation and NSW Health Codes of Conduct. Show less

• Leveraged data analysis software to identify key trends and extract actionable insights.• Used strong storytelling and communicate skills to create compelling slide decks that showcase research findings to drive decision making processes.• Utilized strong Excel skills and high attention to detail to accurately log and clean large datasets, ensuring data integrity to support decision-making processes.• Supported effective communication and collaboration among team members by… Show more • Leveraged data analysis software to identify key trends and extract actionable insights.• Used strong storytelling and communicate skills to create compelling slide decks that showcase research findings to drive decision making processes.• Utilized strong Excel skills and high attention to detail to accurately log and clean large datasets, ensuring data integrity to support decision-making processes.• Supported effective communication and collaboration among team members by recording meeting minutes and action points and maintaining a shared database of key information. Show less

As Administration Officer, I am the first point of contact for internal and external stakeholders, including over 500 referees within NWSFRA. My responsibilities in this role include delivering high quality customer service by responding to emails and telephone inquiries relating to NWSFRA appointment allocations. I also provide a high level of customer service to external stakeholders including other football bodies, schools and private organisations in facilitating the appointment of… Show more As Administration Officer, I am the first point of contact for internal and external stakeholders, including over 500 referees within NWSFRA. My responsibilities in this role include delivering high quality customer service by responding to emails and telephone inquiries relating to NWSFRA appointment allocations. I also provide a high level of customer service to external stakeholders including other football bodies, schools and private organisations in facilitating the appointment of referees to out of area competitions. To ensure the accuracy of appointments and data collection, I am also responsible for maintaining the centralised database to reflect changes in referee game allocation and personal details. This includes ensuring the confidentiality of sensitive and personal information in accordance with privacy legislation and Football NSW (FNSW) and NWSFRA by-laws.I refer issues to appropriate committee personnel and escalate issues to the Chairperson, President or Senior Vice President as required. Show less

As a Store Team Member at the Woolworths Group, I consistently provided quality customer service to customers including people with disability, people from culturally and linguistically diverse backgrounds and older people. To support the effective management of the store, I managed the logistics of storing long and short-term stock and liaise with transport staff to ensure the safe unloading of deliveries. In doing so, I ensured that I followed and enforced WHS policies and procedures… Show more As a Store Team Member at the Woolworths Group, I consistently provided quality customer service to customers including people with disability, people from culturally and linguistically diverse backgrounds and older people. To support the effective management of the store, I managed the logistics of storing long and short-term stock and liaise with transport staff to ensure the safe unloading of deliveries. In doing so, I ensured that I followed and enforced WHS policies and procedures including COVID19 Personal Protection Equipment guidelines. Show less