Nick Luchtefeld Email & Phone Number

Grand Rapids, Michigan, United States

Grand Rapids, Michigan, United States

Grand Rapids, Michigan, United States

- Developed a marketing strategy for increasing engagement and sales with retail customers; increased engagement with Facebook by over 500% and Instagram by over 600%, and increased Twitter followers by over 200%.- Track the effectiveness of our current strategy through Hootsuite as well as custom-built trackers.- Developed and managed a campaign for the roll out of new distillery products. - Create content for the three primary social media platforms while maintaining a consistent brand voice.- Evaluate and implement CRM software to track and market more effectively to current and potential customers.- Managed a tasting program to build brand awareness and develop additional sales. - Serve as the single point of contact for all inquiries; establish standard processes for new sales and deliveries.- Manage a repository of digital assets such as photographs of inventory from multiple distilleries.

Indianapolis, Indiana Area

• Manage relationships throughout the state by serving as the first point of contact for over 3,000 members • Maintain a 95% customer satisfaction rate; was promoted to Manager of Membership as a result • Utilize Personify database software to create reports for membership campaigns, meeting attendance, and costs • Identify contacts and upsell on average $1,000 per week in conference registrations and publication sales • Manage 12 statewide seminars for Connect and Collaborate including logistics, promotions, and on-site support • Managed five peoples’ schedules and assigned responsibilities to track outcomes during Indiana general assembly • Chair the Fun Committee which includes tripling staff membership and creating new, engaging team activities • Increased past due collection by 65% by improving processes and using effective communication skills • Created, enforced, and taught new mobile application processes for Apple devices to lobbies and staff • Coordinated 150 legislator biographies for annual publication and to update database information

Responsibilities included: • Contribute over $100,000 to organization sales by generating leads and meeting customer demands• Oversee 100 higher education, government and non-profit accounts using many communication methods• Train, manage, and aid new interns and employees to become independent contributors• Create short term sales and marketing plans through transitional period for the organization • Manage purchasing, invoicing, and human resources responsibilities including interviewing new staff

Responsibilities included:• Designed personal options and presented security systems to home owners based on customer’s needs• Prospected residential customers by utilizing various sales approaches such as phone and email communication, door to door sales, and representing Guardian at community events • Consistently met or exceeded monthly sales goals

Responsibilities included:• Promoted and gained sponsorship for a student film and opening night event of over 100 viewers• Produced, created, and starred in content for Intern TV in order to drive traffic to the organization website• Participated in a number of events as a member of the NUVO Street Team, promoting the free publication

Responsibilities included:• Created sales material for the Wolverine Sales staff primarily used for annual sales conference • Developed a resource website used throughout organization by editing and adding relevant information• Aided in shaping the new company website with input and design ideas

Minor, Mis

Bachelor Of Science In Business And Marketing, Marketing

Education record