Nick Lynch Email & Phone Number

• Providing the highest possible level of customer service to patrons of the National Arts Centre during performances, special events and other functions taking place in the performance halls• Greeting of patrons and establish small positive rapport through non-verbal communication as well as overall approachability and likeability • Crowd management

• Blocking products and accessories products to planogram• Stocked all new product and organize back stock• Organized displays so that merchandise products were organized in an aesthetically pleasing manner • Partnered with store employees to order missing fixtures, maintain accurate signage, process damaged product, correct inaccurate inventory counts, and notify them when markdowns are missed

• Ensured that all in-store visual presentations are implemented and maintained in accordance with Sears merchandising standards• Managed planogram maintenance • Created compelling visual presentations in the store’s points-of-interest using current merchandising principals, collateral use, center of interest, special events, etc.• Ensured all merchandise is accompanied with the appropriate pricing information• Maintained appearance standards as outlined in departmental and Sears policies

• Engaged customers through acknowledgement in a timely and effective manner and provide them with accurate product information, including features, advantages/benefits and warranties• Accurately processed transactions, including payments, credits/refunds and voided transactions• Maintained merchandise presentation standards throughout the day• Received honours for highest commission sales percentage of total sales for 2012 fiscal year