Nick Mann Email & Phone Number

Rockford, Il, Us

Rockford, Illinois, United States

Acquire & maintain a detailed knowledge of company policies, customer services, principles and strategies.Ensure that training materials and programs are current, accurate, and relevant.Identify problems and opportunities such as operational changes or industry developments that training could improve.Classify accounts to be standardized for training expectations and monitor the accounts as necessary.Arrange and coordinate schedules involving one-on-one instruction… Show more Acquire & maintain a detailed knowledge of company policies, customer services, principles and strategies.Ensure that training materials and programs are current, accurate, and relevant.Identify problems and opportunities such as operational changes or industry developments that training could improve.Classify accounts to be standardized for training expectations and monitor the accounts as necessary.Arrange and coordinate schedules involving one-on-one instruction, demonstrations, workshops and other group training opportunities. Show less

Rockford, Il

Assure all warranty regulations are met as set by manufacturers through verification of coverage, ownership and service history.Analyze problems, identify trends and develop strategies for maximizing claim process for each account.Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc. for abuse by the service, sales and/or technical staff at dealerships.Locate any repair order audit liabilities with the service writing of the claim.

Macomb, Il

I worked in a variety of capacities as a graduate assistant at WIU. I proctored exams and provided clerical support for faculty. I was responsible for tutoring not only in the History Department but for other subjects such as philosophy and geography.

Madison, Wisconsin Area

I captioned phone calls for the hard of hearing.

I unloaded the dishwasher in the cafeteria and carefully put all the dishes, pots and pans away. The Cornell Report said that work study positions could improve my resume for my future career, so here goes.

Master Of Arts - Ma, American History

Activities and Societies: Western Courier

Bachelor Of Arts - Ba, History

Activities and Societies: Miltonian Literary Society, The Cornellian