Nick Mcclain Email & Phone Number

Denver, Co, Us

Denver Metropolitan Area

Golden, Co, Us

• Manage the deployment, monitoring, maintenance, development, upgrade to support Workday for campus;• Drive continuous improvement and service delivery excellence within the Workday functional areas by ensuring a well-controlled system environment;• Provide recommendations to utilize current and new functionalities and design business processes within Workday to advance system strategies;• Advise and influence campus needs and leverage the capabilities of Workday and other systems to maximize system efficiencies;• Support Workday and other HR Information Systems, including data management and integration activities, and Workday Finance;• Provide project management oversight for decentralized projects, programs, and initiatives related to systems;• Perform role and user security administration for Workday access across campus with heightened awareness of position management standards, and confidentiality.• Resolve escalated issues that require coordination with other departments, including, Human Resources, Finance departments and Information Technology Solutions. Manage help desk services and resolve inquiries regarding system security, processes and functionality;• Continuously increases knowledge in ERP technology and serves as an expert on functional capabilities, staying informed on product capabilities and trends;• Develop training documentation to minimize re-occurrences of user error and provide periodic training for end users on system processes and procedures;• Assist in the build and maintenance of Workday Knowledgebase for community reference.• Understand national and legislative metrics and measurements to determine standards for reporting;• Manage reporting, compiling data for external reporting, and ensure accurate data for internal reporting departments • Design dashboards within Workday to drive data-driven activities in the system;• Identify workforce reporting needs for the campus to focus action and achieve results;

• Facilitate customer project kickoff calls, team introductions, define project cadence and develop ongoing customer communication plans• Facilitate project discovery sessions with all client business representatives and Kronos project team members• Determine and document customer success criteria• Maintain adherence to Kronos implementation methodology and processes• Prepare assigned project resources with necessary project-related information, ensuring proper understanding of project requirements, roles & responsibilities, work processes, and success criteria• Implement the necessary project management infrastructure (project plans, issues lists, communication plans, project schedule with the customer)• Assist Practice Manager by accurately forecasting each month’s go-lives• Lead customer status and planning meetings as well as participate in discovery meetings• Manage the project plan, issues list, and other supporting documents throughout the project in an effort to maintain client expectations and project milestone success• Work with various team members (both Kronos and customer teams) to resolve project and process issues in a timely manner and document any issues• Communicate and publish project status to the project team• Manage project scope to meet project success criteria while maximizing value brought to customers and revenue generated for Kronos• Manage the financials of the project, invoicing of delivered services, and resolution of any financial disputes• Lead assigned projects to a successful completion within appropriate time frame, ensuring industry leading CSAT scores• Assist with developing new processes and tools that improve the performance and effectiveness of the project management delivery• Assist with other initiatives to evaluate and drive customer satisfaction

Pennsauken, New Jersey, Us

Effectively lead SaaS HR systems implementation by managing internal expectations as well as those of clients and vendors, while balancing business objectives, expectations and goals.Define Project Processes for startup division, Smartsheet set up, configuration and workflows for Kronos Partners. Core experience includes Smartsheet, JIRA, Salesforce and Kronos products.Standardized all processes and procedures, internally including documentation for Implementation Consultants, Project Managers, and externally for client reference.Lead SaaS HR systems implementation team of 25 for project revenue totaling over $900,000Team coordination and management for remote consultants in multiple time zones Configuration of HRMS systems: Talent Acquisition, HR, Benefits, ACA, LOA, and end-user system trainingWeekly External project status meeting with 19 client teams including Executive SponsorsInternal project status meetings, forecasting, budget, hours allocation and resource planning for 25+ direct and indirect reports and 3 project managersLed the project team for the external website development and construction for the entire HCM division (Kronos, ADP, UltiPro)Responsible for the onboarding and training and day to day management of all Project Managers and Implementation ConsultantsTasked with requirements and discovery for all incoming clients, including interface, API, import/export and reportingProject portfolio includes managing 18 – 26 simultaneous client implementations, module specific and full suite and their respective ICsSystem testing and presentation in accordance with Kronos SOC processesSharePoint configuration and usage for all team members

Greenwood Village, Co, Us

Functioned as the overall Project Manager for all company projects, internal and external. Provide support and leadership for all company initiatives surrounding client SaaS implementations as well as internal projects for the Implementation and Operations teams. Served as the single point of contact for all software implementation projects, both new and existing clientsResponsible for developing and launching all processes and project plans and rolling out to the company and clientsPioneered client-facing project transparency and data collection while eliminating outmoded softwareBegan project reporting and implementation of dashboards for internal leadership reviewEnsure all client implementation deadlines are met after sales team handoffManage all aspects of new client implementations, including company setup and configuration, prior data loads, and software supportContribute to the continual improvement of operational processes and policiesAnalyze collected data and information from prior systems to ensure accurate builds and correct historical and parallel processing of new payroll accounts, including multi-state entities and FEINsImplement the process for conducting Business Analysis and requirements gathering with all clients for all projects on an ongoing basisEnsure all deadlines surrounding account build are met and that the client is satisfied with each aspect of the build through functional testing and verificationAssist client with system related questions after software training has been conductedValidate and confirm any client setup requests that do not appear to be compliant with FLSA, or Federal and State Guidelines surrounding Human Resources and payrollCoordinate Implementation to Operations handoff Customize Project Plan as needed for each implementation based on client need

Indianapolis, In, Us

Exist as the IT arm of Human Resources to provide functional and technical support to the HR department including Benefits, Payroll and end-user support. Focus on system implementation, development, and administration, testing of system changes, and analyzing data flows for process improvement. Additional responsibilities include ensuring data integrity for all HR systems and cultivating strategies to provide information through reporting. Works individually and on a team to participate in the technical design, development, testing and support of HR systems. - Assist in developing and designing Human Resources Information System including workflow automation, data validation, security maintenance, training, etc.- Document system processes and create manuals for administrators and end users.- Extract and analyze data across HR systems and reconcile variations.- Create customized reports for internal auditing purposes and for distribution.- Assist in supporting in the Human Resources Department for all systems related functions.- Data extraction, manipulation and custom reporting for all departments and locations. Extract Transform Load/OnLine Analytical Processing (ETL/OLAP) - Provide software support for end users, including all levels of staff.- Ensure individual and team objectives are met by ensuring deep understanding of KPIs and actively seek ways to improve.- Smartsheet Subject Matter Expert and System Administrator.- Project Lead for all HR projects

Indianapolis, Indiana 46204, (317) 633-4100, Us

Provide supervision and Project Management for all software development with staff members and SaaS teams for PeopleSoft including, budgeting, resource planning, production scheduling, reporting and all Project Management phases for PeopleSoft (HR, Finance and Benefits) for a system serving 25,000 employees based in the United States and internationally. - Implemented the corporate-wide project management tool, Smartsheet and served as SME and System Administrator. Responsible for project reporting results and dashboard designs for all project teams utilizing Smartsheet.- Conducted in-depth cost analysis on all projects to determine ROI and present that to corporate approval teams before any project began.- Facilitated and led weekly meetings with business partners to prioritize production issues in conjunction with project deliverables.- Facilitated meetings and stand-ups as deemed necessary by project scope and status with business partners, IT and vendors to insure all project deliverables were being met.- Implemented Applicant Tracking System and Onboarding tool for 420 corporate stores, including all PeopleSoft integrations and reporting outputs and continued to serve as SME and System Administrator for talentReef and TalentWise. Served as Software Administrator for Confluence (WIKI and documentation) and JIRA (trouble ticketing and Project Management.)- Led quarterly SOX (Sarbanes-Oxley) audits, assured departmental compliance and separation of duties throughout the software development lifecycle (SDLC.) - Conducted Business Analysis, fact-finding, user stories, systems mapping and documentation for projects and processes. Led all deep-dive initiatives for PeopleSoft.- Guided business partners and vendors through software improvement projects from inception to completion. Provided business analysis, fit-gap planning, scheduling, budgeting, documentation and closeout on all project management initiatives for my department.

Phoenix, Az, Us

Managed the day to day operations of clients’ comprehensive benefits offerings, served as the initial contact person for clients and benefits vendors, providers and members. Responsible for answering questions in regard to benefits, contributions, plan limits and provider inquiry.- Benefits Administration – billing, auditing and enrollment. Medical, dental, vision, retirement, FSA/HSA/HRA, multiple tiers. - Department subject matter expert for monthly, quarterly and yearly audit and reconciliation resolution. - Analyze and resolve employee, retiree and vendor problems.- Design, develop and implement benefit initiatives including annual enrollment, pension choice, employee communication and HRC education.- Benefit eligibility determinations, including core packages and retirement.- Summary plan description creation and updates, explanation, and distribution.- Process improvement and efficiency updates benefiting entire department in regards to process and audit.- HRIS administration including reporting writing and annual census creation and distribution.- Work Comp, termination and COBRA Administration. Manage deductions, payments and arrears issues.- Conducted benefits orientation for new employees.- Benefit enrollments, including enrollments for new hires, job changes and life events.

- Payroll processing for multiple locations with 200 FTEs. - Employee Relations – Recruiting: Applicant tracking, interviewing, sourcing, on-site job fairs.- Benefits – consultations, billing, employee/provider relations.- Planned and participated in PTO conversion.- Managed court order responses and coordinated deductions

Grand Junction, Co, Us

Manage all financial data associated with employee contributions, claims, payments and reporting for medical and dependent care FSA and HSA and HRA accounts. Including Month-End, Quarterly and Year-End reporting. Direct relations with group human resources representatives, account managers and broker agents. Open enrollment for 50 groups, custom enrollment packages and rollout including plan documents and Administrative Service Agreements. Telephone, mail and electronic mail customer service, including group and directly with individual members