⏩ VALUED EXPERTISEConceptualized and developed a commercial cleaning and facilities management company aimed at supporting corporate, commercial, industrial, retail, and healthcare workspaces.⏩ BUSINESS IMPACTManage a cross-functional team of 7 employees and numerous subcontractors delivering interior and exterior maintenance activities, including sanitization, painting, floor care, and janitorial supply management.Governed a variety of large-scale projects, including a 4-month, $300K contract to manage post-construction cleaning for the new IU Bloomington hospital and the IU dorm renovation.Integrated an innovative workflow process software designed to track the status of each project in real-time, manage challenges, receive client feedback, and implement solutions.Communicate and collaborate effectively with internal and external stakeholders, articulating the value and impact of organizational services while ensuring continued transparency throughout each project.Drive organizational growth by cultivating trust-based relationships, building key partnerships, and implementing high-impact business development and marketing strategies.

⏩ VALUED EXPERTISEProvided fiscal and operational direction for a $2M branch, including the onboarding, training, and management of a team of 60 area managers and employees.⏩ BUSINESS IMPACTServed as an integral member of the leadership team, overseeing fiscal administration projects, P&L, and cost savings strategies.Engaged with key stakeholders, partners, and clients, providing high-level service to IU Health, Community Health Network, Hendricks Regional Health, Messer Construction, and Pepper Construction.Enhanced quality control, strengthened performance, and elevated workflow processes by presenting and spearheading the integration of PandaDoc, a technology that professionalized proposals, enhanced client onboarding, and streamlined communication.Governed the growth of the organization, developing new revenue streams, providing entity-wide training, and expanding the territory to include Louisville, Lafayette, and Bloomington. Recognized as a key growth contributor in 2020, achieving the branch record for profit margin, tripling the sales quota for special services, and maintaining a record year.