Nick Miano, Mba Email & Phone Number

Raleigh-Durham-Chapel Hill Area

•Oversee multi-unit operations at 33 National and State Park sites•Founding member of Eastern National Belonging Committee•During first full year in the Southeast Region led team to a sales increase of 32% from prior year and 4.5% over its record year•2022 Special Achievement Award Winner•Region set new sales record in FY2023

Washington D.C. Metro Area

•Leading multi-unit operations at 25 National Parks and Historic Sites•Led event planning for 2018 Veteran’s Day Ceremony at the Vietnam Veterans and Vietnam Women’s Memorials•Developed Annual Operating Plans and Partnership Agreements within 5 different units of the National Park Service and their partners•2018 Museum Store Association Recognition Award Winner: Product Development•Planned and successfully relocated Warehouse storage facility and operations•Partnered with National Park Service on reopening of the Washington Monument and developed ticketing structure and SOPs•Drove store execution resulting in a 4% increase in sales over prior record breaking year and contributed over 400k in donations back to our partners

Alexandria, Virginia

•Responsible for all aspects of store operations including P&L management, purchasing, community outreach, retail execution, training and development, facility maintenance, and margin performance•Led store of 280+ Team Members•Steered Team through competitive opening of Wegmans, Harris Teeter, and Aldi•Mentored team members resulting in 11 leadership promotions

Bethesda, Maryland

•Awarded Most Improved Mid-Atlantic Region Store in Fiscal Year 2015•Led store of 200+ Team Members•Created sustainable relationships between marketing and product teams resulting in sales impact; Top 5 WFM Foodie Sales Promotion, apartment outreach, implemented weekly in store events•Fully staffed leadership group for the first time in over 3 years, hired 6 Team Leaders and 7 Associate Team Leaders•Completed grocery, frozen, bulk, cooler, backroom, and tile floor renovations; décor refresh

Washington, Dc

•Led team through Grand Opening of Washington, DC’s 14th Street Trader Joes, Reopening of O Street Giant, 2 Walmart Grand Openings, and Costco Grand Opening•Mentored 2 Team Leaders into Career Development Associate Store Team Leaders•Partnered with Marketing Team, focused on community outreach resulting in 2013 Logan Circle Community Association Award•Implemented express queue renovation; resulting in 5k lift in sales, 4k lift in item count•Created Store Operations and financial training classes for the store

Bethesda, Maryland

•Formulated “One Day Deal” Plan for our weekly Friday Regionwide sale item, resulting in 20 out of 26 top 5 finishes out of 50 stores for regionally tracked sales•Ran leadership hiring process, hiring 5 Team Leaders and 11 Associate Team Leaders•Directed store inventory process, including Store Ops/Irma Functions (Inventory Management, invoice payment systems)•Ran all revenue and expense systems, coordinated all renovation projects

Washington, Dc

•Navigated our grocery team through the reopening of our main competitor, “Social” Safeway (widely regarded as one of the busiest grocery stores in Washington DC)•Successfully restructured team to meet all labor and margin goals, following a $150k drop in department sales per week •Created/ran buyers training for store buyers and store Team Members with buyer aspirations

Gaithersburg, Md

•Hired 5 new Team Members, promoted and developed 1 Associate Team Leader, 1 buyer, and 3 backup buyers•Total grocery average comp of 3.41% versus store comp of .56%

Gaithersburg, Md

•Led and Mentored 20+ Team Members•1st place in Emerge Class (Region wide leadership training for Associate Team Leaders) – Spring 2008

•Working directly with the Vice President of Student Affairs. Responsible for helping create content and posting to the Student Affairs website, mentoring new students in outreach program, and marketing new University events and programs to the student body.

•Responsible for client outreach, coordination of events and calendars, projects related to client retention

Master Of Business Administration (M.B.A.), 3.7 Gpa

Activities and Societies: Sigma Alpha Epsilon, March of Dimes, VFW, Adopt a Highway

Bachelor'S Degree, Management And Marketing, 3.5 Gpa

Activities and Societies: Sigma Alpha Epsilon, March of Dimes, Adopt a Highway

High School

Activities and Societies: Lacrosse, Track and Field