Nick Michal, Msba, Mba Email and Phone Number

With over ten years of experience in the healthcare industry, I am a skilled and motivated Commercial Intelligence Analyst. At Waystar, a leading provider of cloud-based healthcare payment solutions, I created a classification data model to predict if an account would purchase a solution. I also coded a process in RStudio to calculate the amount of potential dollars an account could purchases if they bought the remaining solutions in their size-category. In addition I ran a survival analysis on salespeople to gain insights into reasons for turnover.In my role at Humana, I performed classification analysis to identify fraud cases and generate reports on monthly and cycle bases. I also used VBA scripting and SQL to automate tasks and streamline workflows, saving time and resources. Additionally, I built a process around charging penalties to pharmacies with long outstanding balances, increasing revenue and accountability. I have a Master of Business Administration and a Master of Science in Business Analytics, which equip me with the knowledge and tools to leverage data and technology to improve business outcomes and customer satisfaction. I am passionate about finding innovative ways to optimize processes, enhance performance, and reduce costs, while ensuring compliance and quality standards. I value teamwork, collaboration, and diversity, and I enjoy working with colleagues and clients from different backgrounds and perspectives.Some of the skills that I apply in my work include coding in RStudio and Python, writing SQL queries, using data science techniques to build data models, and manage projects. I am always eager to learn new skills and technologies, and I welcome feedback and challenges.