Nick Moir Email & Phone Number

Bristol, England, United Kingdom

As Head of Marketing & Sales, l take the reins of marketing strategy and lead a team of talented marketers to shape the future of our brand. We have the opportunity to significantly impact the growth of the business by implementing innovative marketing initiatives, building strong relationships, and enhancing our brand presence.

Keynsham, England, United Kingdom

• In charge of the Customer Experience function, incorporating Marketing, Contact Centre (in and outbound – customer service and lead generation) and Digital & Data Strategy. At the forefront of a team of 20. Owned brand.
• Set the course for future growth; developed clear purpose and set of values underpinned by excellent marketing practices that positioned the business strongly to maximise emerging opportunities.
• Defined compelling new value proposition that facilitated the shift to a more customer-centric business model and personalised experience in support of customer acquisition and retention gains.
• Broke 10-year record for monthly mortgage and valuation appointments generated by the Contact Centre; equipped team for success by embedding a customer-first ethos.
• Optimised the value generated for Andrews from its relationship with the CRM supplier and oversaw ancillary marketing services.
• Implemented new data warehouse that allowed aggregation of all business data, development of a ‘single source of truth’ and establishment of a new set of MI/BI dashboards.

Keynsham, England, United Kingdom

• Joined as Print Production Co-ordinator on fixed term basis, progressing through a number of interim roles before being awarded permanent employment in 2009. Made Head of Marketing in 2014. Top-level accountable for.
• Key driving force behind the forward trajectory of the business; drove complete range of commercially oriented marketing and communications activities that raised brand awareness.
• Established rigorous marketing analytics that provided senior stakeholders with clear line of sight between marketing initiatives and commercial outcomes. while supporting identification of business opportunities.
• Transformed a reactive marketing support function into a proactive, unified, ROI-driven team with the capability to take forward marketing strategies across B2C and B2B divisions, utilising all channels.
• Unlocked localised engagement and customisation opportunities across the 50-branch network by initiating and implementing self-service marketing toolkits.
• Amplified digital engagement and improved the digital profile of the business, notably driving uptick in monthly users of andrewsonline.co.uk from 30K to 130K.

Bristol, England, United Kingdom

Started a profitable limited liability partnership with 4 colleagues creating interactive vox-pop and video exhibits for a range of science communication events. Included working with Cheltenham Festival of Science, @t-Bristol, Bristol Festival of Nature, Wrexham Science Festival and more.

Bristol, England, United Kingdom

Production of woine lists and menus for clients of the drink's distributor. Also designed 200 page introduction to wine.

Bath, England, United Kingdom

Responsible for design and print management for a lead generation business, primarily operating in the automotive and property sectors. Experienced working with brands including Mercedes, BMW, Vauxhall and MG Rover.

Milton Keynes, England, United Kingdom

Creating licenced trading card and sticker products for brands including Mattel, Manchester United, Universal Studios and more. Responsible for marketing and promotions including partnerships with the Daily Mirror.

Msc., Science Culture & Communication

Bsc. (Hons), Biology

Activities and Societies: Editor of University of Bath Student Union magazine, Spike