Nick Morales Email and Phone Number
Nick is an AI Governance Specialist at HCSC, focused on Responsible AI, AI Governance, IT services and software governance, data analytics, and performance, contract, and relationship management.Prior to HCSC, Nick spent collectively 4 years at AVIA, a professional services firm focused on digital transformation for US health systems, and MATTER, a digital health startup incubator in Chicago. As an independent contractor for AVIA, he worked with the product team to build out a market analysis within the AVIA's platform cataloging all Generative AI and oncology technologies that would be capable of driving efficiency and strategic outcomes for hospital executives and their health systems. On the Client Engagement team at AVIA, he supported mid to large US health systems along their digital transformation journey by identifying opportunities to support their digital initiatives through executive briefings, opportunity analysis and vendor selection projects, and building a partnership plan of action between the member and AVIA. As a member of the Operations and Membership team at MATTER, he managed physical and virtual community operations, onboarding, and reporting for over 350 startup and corporate organizations within the MATTER community. He has also co-directed the undergraduate and graduate internship program to over 100 students during his time. Nick holds a Bachelor’s of Science in Health Systems Management from Loyola University Chicago.
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Ai Governance Operations SpecialistHealth Care Service CorporationChicago, Il, Us
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Ai Governance Operations SpecialistHealth Care Service Corporation Nov 2024 - PresentChicago, Il, Us -
Technology Supplier Management AnalystHealth Care Service Corporation Aug 2023 - Nov 2024Chicago, Il, UsI partnered with HCSC leaders across the organization and serve as the point of contact of governance for various Technology and IT vendors for the broader HCSC enterprise. I monitored performance and manage contractual obligations under each supplier.I led a project that expanded HCSC's current vendor governance to a vertical that spans across the entire enterprise and all five plan states - Illinois, Texas, Montana, Oklahoma, and New Mexico.In this role, I managed the tracking and reporting of overall performance for multiple large suppliers across the company, and have led a few initiatives to improve the basis of reporting for our Tech business partners within the company. I also built out documentation for processes and procedures for our internal department.
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Independent Consultant, Avia MarketplaceAvia Jun 2023 - Aug 2023Chicago, Illinois, UsI served an independent role to the AVIA Marketplace team in bolstering the platform to a quickly-changing healthcare landscape, specifically within the sectors of AI, including Generative AI, machine learning, and intelligent autoamation, as well as oncology tech.I performed market assessments and research and managed sections of AVIA Marketplace in the this space to deliver high-level insights of the landscape to health system leaders. -
Manager, Client EngagementAvia Oct 2022 - Feb 2023Chicago, Illinois, UsI served as partnership account manager to various leaders across 10 nationally-acclaimed large health systems & specialty care centers providing insight on digital health strategy, innovation, and implementation as part of long-term, enterprise-wide partnerships.During my time on the Client Engagement team, I led 3 large-health systems toward multi-year partnership renewals towards over $1M in value due to a high-level of engagement and partnership value and facilitated on-site visits to meet with healthcare leadership regarding digital health strategy, change management, and process improvement.My interest for data analytics allowed me to develop robust engagement reports for health systems that tracked 20 metrics across all AVIA product offerings to quantify total partnership value year-over-year.My passion for continuous improvement stemmed to both within the company, and to our clients themselves. Externally-facing, I served as lead client contact for 15+ business case, opportunity, and digital vendor evaluation projects between the firm and health system clients’ executive leadership, and co-facilitated and plan in company-led venture pitch events between 10 health-systems and 30+ digital health startups. Internally, I drove organization-wide process improvements for internal tools and materials such as Salesforce reporting and client planning & prioritization documents.
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Client Engagement AssociateAvia Jul 2021 - Oct 2022Chicago, Illinois, Us
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Operations AssociateMatter Feb 2020 - Jul 2021Chicago, Illinois, UsI became the main, and first, point of contact for a total of 350 startups and corporate partners, including being the main in-office operations contact during the COVID-19 pandemic. I also co-directed the yearly internship program, physically and virtually, including leading our summer program, which hosts a cohort of undergraduate students across the United States each year. I served as an IT tech lead and systems admin for systems including Salesforce, Google Workplace, Monday.com, and Zoom, and all internal systems at MATTER.As a representative between the Operations and Membership team, I also adapted an existing reporting algorithm utilizing an ETL pipeline built in Ruby on Rails that ingested, standardized all data, and tracked engagement across all company systems and offerings for all key stakeholders in the community. -
Operations CoordinatorMatter Nov 2018 - Feb 2020Chicago, Illinois, Us
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Damen Building SupervisorLoyola University Chicago Aug 2015 - Jul 2018Chicago, Illinois, Us -
Conference Services ManagerLoyola University Chicago May 2015 - Jan 2017Chicago, Illinois, Us
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Office Of External Affairs - Public Policy InternLoyola Medicine Dec 2017 - May 2018Maywood, Il, Us
Nick Morales Skills
Nick Morales Education Details
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Loyola University ChicagoHealth Care Administration
Frequently Asked Questions about Nick Morales
What company does Nick Morales work for?
Nick Morales works for Health Care Service Corporation
What is Nick Morales's role at the current company?
Nick Morales's current role is AI Governance Operations Specialist.
What schools did Nick Morales attend?
Nick Morales attended Loyola University Chicago.
What skills is Nick Morales known for?
Nick Morales has skills like Microsoft Office, Management, Public Speaking, Social Media, Community Outreach, Communication, Research, Student Affairs, Volunteering, Healthcare, Data Analysis, Customer Service.
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