Nick Morales Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Chicago, Il, Us

I partnered with HCSC leaders across the organization and serve as the point of contact of governance for various Technology and IT vendors for the broader HCSC enterprise. I monitored performance and manage contractual obligations under each supplier.I led a project that expanded HCSC's current vendor governance to a vertical that spans across the entire enterprise and all five plan states - Illinois, Texas, Montana, Oklahoma, and New Mexico.In this role, I managed the tracking and reporting of overall performance for multiple large suppliers across the company, and have led a few initiatives to improve the basis of reporting for our Tech business partners within the company. I also built out documentation for processes and procedures for our internal department.

Chicago, Illinois, Us

I served an independent role to the AVIA Marketplace team in bolstering the platform to a quickly-changing healthcare landscape, specifically within the sectors of AI, including Generative AI, machine learning, and intelligent autoamation, as well as oncology tech.I performed market assessments and research and managed sections of AVIA Marketplace in the this space to deliver high-level insights of the landscape to health system leaders.

Chicago, Illinois, Us

I served as partnership account manager to various leaders across 10 nationally-acclaimed large health systems & specialty care centers providing insight on digital health strategy, innovation, and implementation as part of long-term, enterprise-wide partnerships.During my time on the Client Engagement team, I led 3 large-health systems toward multi-year partnership renewals towards over $1M in value due to a high-level of engagement and partnership value and facilitated on-site visits to meet with healthcare leadership regarding digital health strategy, change management, and process improvement.My interest for data analytics allowed me to develop robust engagement reports for health systems that tracked 20 metrics across all AVIA product offerings to quantify total partnership value year-over-year.My passion for continuous improvement stemmed to both within the company, and to our clients themselves. Externally-facing, I served as lead client contact for 15+ business case, opportunity, and digital vendor evaluation projects between the firm and health system clients’ executive leadership, and co-facilitated and plan in company-led venture pitch events between 10 health-systems and 30+ digital health startups. Internally, I drove organization-wide process improvements for internal tools and materials such as Salesforce reporting and client planning & prioritization documents.

Chicago, Illinois, Us

Chicago, Illinois, Us

I became the main, and first, point of contact for a total of 350 startups and corporate partners, including being the main in-office operations contact during the COVID-19 pandemic. I also co-directed the yearly internship program, physically and virtually, including leading our summer program, which hosts a cohort of undergraduate students across the United States each year. I served as an IT tech lead and systems admin for systems including Salesforce, Google Workplace, Monday.com, and Zoom, and all internal systems at MATTER.As a representative between the Operations and Membership team, I also adapted an existing reporting algorithm utilizing an ETL pipeline built in Ruby on Rails that ingested, standardized all data, and tracked engagement across all company systems and offerings for all key stakeholders in the community.

Chicago, Illinois, Us

Chicago, Illinois, Us

Chicago, Illinois, Us

Maywood, Il, Us