Nick Mottlow Email & Phone Number

Chicago, Illinois, United States

Serve as the primary point of contact for medical practice clients. Establish, implement and manage Practice Performance Plans that identify, quantify and resolve issues that are impacting service levels and/or delivery of contractual obligations, as needed. Manage and monitor the end-to-end RCM process for assigned clients.

Chicago, Illinois, United States

Responsible for managing & communicating the revenue cycle activities and performance for our physician client practices to clearly understand their institutional goals, challenges and key business drivers.

United States

Problem-solver with exceptional customer service skills, going above and beyond expectations.Naturally curious and have the distinct ability to pick up both software and medical billing concepts easily.Excellent interpersonal, verbal and written communication skills, as well as the ability to effectively prioritize and manage my time.

Schaumburg, Illinois, United States

Channahon, Illinois, United States

Remote

• As a fully remote employee, built and managed strong client relationships by providing technical training and problem solving on Revenue Cycle Management offerings which delivered cost savings, ensured office efficiency, and generated maximum revenue for Healthcare Providers. • Helped to decrease monthly client churn by 17% through training and mentoring team members on the Patient Statement and Eligibility website products.

Naperville, Illinois

• Provided product implementation, training and troubleshooting for new offices for one of Trizetto’s largest clients which consisted of 275 individual Provider offices.

Greater Chicago Area

• Through active listening, empowered new agents to achieve business objectives while creating peace of mind for customers.• By utilizing solution selling, finished 2nd out of 12 Reps for total monthly commissions generated in second month.

Oak Brook, Il

• Designed and implemented business development strategies by meeting with key stakeholders to uncover shortcomings in their employee's skillsets which increased client satisfaction by 15% over PY.• Executed relevant strategic partnership plan for 5 new partners/quarter ensuring partnership launches, maintenance, project timelines, employee/student impact, and business results were achieved while ensuring compliance with applicable regulations.

Downers Grove, Il

• Key member of team responsible for designing and implementing DeVry’s Corporate Recruitment Program which was responsible for increasing new student enrollment and student retention. • Worked with Management team to create hiring objectives, territory plans, budgets, policies, and best practices that produced desired student recruitment and retention results while focusing on continuous process improvement through extensive analytic reporting.• Partnered with National Account Managers to develop strategic marketing plans for corporate partners including Boeing, McDonalds Corporation, AT&T, Walmart, Microsoft, US Olympic Committee, FedEx, USPS, Rite Aid, and many others. These corporate partnerships helped DeVry to grow new student enrollment and departmental revenues from $9M - $59M over a three-year period.

• Led a team of 22 (including ADAs and Advisors) which consistently exceed performance budgets by 20-30% through empowering each teammate to exceed targeted conversion metrics, coaching them to be solutions oriented and motivating/inspiring them on a daily basis. • Responsible for hiring, managing, and training new staff as well as continual Team training. • Managed and produced weekly KPI reports to drive improved performance. • Collaborated with DeVry’s Marketing team on student focused campaigns in order to attract a diversified student population: Military students, Corporate students, National Tradeshows. Additional Positions (10/2001 - 7/2004): Assistant Director of Admissions, Admissions Advisor

Darien, Il

*Through extensive relationship building, responsible for full service recruiting in the IT industry (generate clients, source candidates, maintain candidate pipeline).*Managed and mentored (2) recruiters.

Mba, Business Administration And Management, General

Ba, Communications, Business Management

Activities and Societies: Delta Chi fraternity, Intramural sports