Nick Muse Email & Phone Number

Dalton, Georgia

• Responsible for managing business processes and maintaining functional applications for six Spectra locations o Handles credit extension, order approval and collection activities for assigned project accounts receivable portfolio with integrity and within established authority level.o Execute action plans aligned with strategic objectives for the business and systems supported• Apply the company's credit collection, accounts receivable policies, practices and procedures to… Show more • Responsible for managing business processes and maintaining functional applications for six Spectra locations o Handles credit extension, order approval and collection activities for assigned project accounts receivable portfolio with integrity and within established authority level.o Execute action plans aligned with strategic objectives for the business and systems supported• Apply the company's credit collection, accounts receivable policies, practices and procedures to support the mission of the Financial Services Department. o Requires continuous discretionary judgment and decision making has company profit/loss impact. • Developed and maintain a high level of professional business communication (both verbal and written) to Spectra locations and customers (dealer, general contractor and end user) during the process for credit issuance and collection activities. • Developed and maintain in-depth knowledge of operational policies, procedures and systems for Spectra locations within assigned jurisdiction. o Assigned Spectra locations to oversee, manage and audit include: Seattle, Denver, Columbus, Cincinnati, Dallas and Salt Lake City. o Maintain documentation, training materials and conduct training during location visits.o Communicate with locations to execute action plans for credit resolution.o Establish training objectives through analysis of current processes and requirements.o Implement solutions and process improvements.• Manage all correspondence w/ the Surety Bond Co during the claim process. • Manage all correspondence with lawyers while filling on the lien to insure protection of Spectra's lien rights during the allotted time frame for the State that we are filling in. • Responsible for one direct report. • Conducts office and warehouse safety assessments for Miguel Trivino per Shaw and OSHA standards at each of my Spectra contract flooring locations. Show less

Huntsville, Alabama Area

• Coordinated with supervisor and team leads to support project management goals and objectives. • Managed the financial and business operations support aspects of two different Department of Defense contract Task Orders (containing numerous project groups), providing detailed analysis into available funding, hours and travel dollars. Estimated funding amounts based on labor categories per project. • Organized the analyses into presentations, reports, and charts for supervisors and… Show more • Coordinated with supervisor and team leads to support project management goals and objectives. • Managed the financial and business operations support aspects of two different Department of Defense contract Task Orders (containing numerous project groups), providing detailed analysis into available funding, hours and travel dollars. Estimated funding amounts based on labor categories per project. • Organized the analyses into presentations, reports, and charts for supervisors and customers. o Provided suggestions on troubleshooting any funding, operational or system related issues. • Monitored actuals against budget in an effort to control Task costs. • Ensured compliance with both Government and CGI Earned Value guidelines and standards. Knowledgeable of contracts and contract language. • Additionally, organized monthly significant activities for all team members on Task Order 1 & 4 into detailed reports for the customer demonstrating the necessary deliverables for each task order. • Performed human resources tasks for the working group of 30-40 people.o Completed non-disclosure agreements. o Scheduled new employees start dates and in processing. o Helped with new employee paperwork, badging and training. o Created and managed project plans, which included determining phases, milestones, testing, implementation and training timelines to meet defined dates• Assisted in performing parts research and market analysis for substitute or replacement of obsolete components for aviation and missile weapons systems and associated support equipment. • Determined availability status of components by performing assessment of electronic components and COTS items using internal and web based tools and direct manufacturer contact. • Reviewed and scrubbed parts list and Bills of Material to identify components for analysis. • Created and updated monthly and quarterly reports, charts, and briefings summarizing activity and analysis results to customer. Show less

Huntsville, Alabama Area

• Provided excellent customer service to the client to ensure the final solution appropriately addresses needs, deadlines and budgets and meets the customer’s expectations. • On a weekly basis analyzed data and reported the findings to the manager based on a review of a clients budget and cost estimations. • Responsible for presenting analysis and providing recommendations as a deliverable to the customer. • Analyzed customer’s current financial portfolio’s, determined long-term… Show more • Provided excellent customer service to the client to ensure the final solution appropriately addresses needs, deadlines and budgets and meets the customer’s expectations. • On a weekly basis analyzed data and reported the findings to the manager based on a review of a clients budget and cost estimations. • Responsible for presenting analysis and providing recommendations as a deliverable to the customer. • Analyzed customer’s current financial portfolio’s, determined long-term financial goals, performed cost/benefit analysis of possible investment scenarios and suggested various financial tools and investments in order to reach established long-term financial goals. o Ensured accuracy, completeness and consistency in the work produced. o Maintained and enhanced a database with the updated data. • Performed product research, as well as coordinated and maintained technical documentation. • Participated in program integrated Product Teams to learn and research new products while providing task analysis. Executed and provided oversight in processes and procedures pertaining to contracts for businesses and individuals. • Prospected businesses to find new customers, increased clientele by 33% in 2010. • Participated in long-term budget analysis, estate-planning activities and perform Buy-Sell Agreements for over $1,000,000. • Served as local liaison for community and charitable events. • Exceeded sales goals of over $55,000 dollars of annualized premiums (Face Amount equaling over $5,000,000), which was 10% over my goal for 2010. Show less