Nick Naseman Email & Phone Number

Charlotte, Nc, Us

Us

St Louis Park, Minnesota, Us

Sales representative for $16M sales area. Sell product through electrical distributors as well as direct account management. Responsible for multiple large national accounts operations. Senior sales role including training of new associates, office operations, and new systems implementation

London, Gb

Product support, daily order processing, customer service. Handled two largest office accounts. Handled all office day to day upkeep and maintenance including leasing and vendor contracts.

Temporary October 2009Inventory Control reconciliation daily to prepare for inventory and sarbanes oxley compliance auditsResponsible for daily shipping and receivingDaily forklift maintenance including sitdown and standup forklifts safety complianceFulcrum inventory system adjustments as well as Peoplesoft inventory transactions.TWEETER HOME ENTERTAINMENT 2003 - June 2008Retailer of high-end entertainment systems. Staff: 20 at 6 warehouse/delivery locations

Responsible for all distribution, home delivery, product supply chain, employee training within regionManaged setup & maintenance of inventory control/distribution procedures for multi-million dollar supply chainPlanned & implemented relocation and setup of regional distribution center; just two month time period with no lapse in customer serviceReduced Regional spending by 10% within the first 2 months of promotion through aggressive management of distribution and home delivery budgets at 12 total locationsOversaw location, negotiation, and setup of all outside vendors used within regional distribution chain

Hired, managed & trained 14 employee's working out of 6 delivery locations, and 2 warehouses supporting 15 stores in NC, SC, and TN (Distribution inventory valued at $1M) Controlled & managed inventory and auditing for two separate warehouses that provided direct store inventory replenishment for 9 retail locationsLed 2 inventory audits resulting in gross inventory variance of less than $100 dollars each time. Final inventory audit was perfect with no deviations in $1M of total product inventory at 2 remote warehouses Developed & audited Sarbanes Oxley policies/ procedures relating to home delivery, distribution and inventory control for 2 distribution centers and 4 remote market locations Result: No instances of non-complianceTransitioned and setup of Online Scheduling system in order to reduce operating costs of the support network. Trained operating & sales staff on how to use online scheduling to their benefitCompleted quarterly visits to all 15 store locations within region to ensure full compliance with Distribution & Home Delivery policies & proceduresManaged regional budgets in order to deliver cost reductions on a monthly basis Developed/ implemented 3rd party delivery service in several remote locations, which reduced cost by an average of $100 per delivery

Provider of on-line scheduling systems for professional services clients; Responded to help desk calls pertaining to online scheduling program in use at over 100 locations throughout the countryHandled call tracking and billing coordination for all clientsTrained new associates in program proficiencies and company policies.Conducted three tier training program for new clients (Installation, set-up, operation) Performed testing and documentation of program additions to ensure technical integrity and ultimate customer satisfactionCreated online training and help documents for step by step operation of all facets of online scheduling program

Provider of on-line scheduling systems for professional services clients; Responded to help desk calls pertaining to online scheduling program in use at over 100 locations throughout the countryHandled call tracking and billing coordination for all clientsTrained new associates in program proficiencies and company policies.Conducted three tier training program for new clients (Installation, set-up, operation) Performed testing and documentation of program additions to ensure technical integrity and ultimate customer satisfactionCreated online training and help documents for step by step operation of all facets of online scheduling program

Responsible for cycle counting, controlling and auditing main warehouse in order to reduce inventory variances across $1M of inventoryLed 4 inventory counts with gross deviation of less than $100 each timeSupervised daily operations and trained new home delivery associates in all aspects of their job to ensure customer service standards were maintainedManaged Home Delivery Customer Survey Program for all stores within NC, which included issues identification and action planning

Delivered & installed high-end Audio Video equipment to customer's homes. Trained customers on operation of their A/V systemsAwarded "Home Delivery Driver of the Month" two separate times within six monthsPromoted to Inventory Control within 4 months of hire date

B.S, Business Administration (Computer Information Systems); Major

Information Technology

High School Diploma