Throughout my years of experience at Offshore Global Aramark, I directed and coordinated all aspects of offshore operational facilities/subcontractor services management operations while administering uninterrupted flow of all processes. By managing food production and accommodation services budgets, I reduced and controlled additional costs. I also resolved customer issues as well as ensured compliance with service level agreements by collaborating with offshore clients. I managed to attain high satisfaction levels of clients by planning menus and implementing operational methodologies. With a focus on improving capabilities at individual and group levels, I delivered training and coaching to employees. Below is a glimpse of my accomplishments: • Consistently surpassed performance targets every year and gained reputation as a commercially astute and results-driven leader.• Recognised for executing facility refurbishments project from initiation on time and within defined budgetary constraints.• Delivered highest quality, hygiene, and cleanliness by delivering tactical and operational direction to high-performing, cross-functional team.• Grew sales revenues and increased profit margins by identifying and capitalising potential business opportunities.

Being a part of the British Army, I planned, coordinated, and executed special public events and Army open days while overseeing catering operations for 5000+ people. I also spearheaded standardisation across the organisation by devising and implementing catering management planning and policies. By leveraging my skills, I developed performance management frameworks as well as quality assurance and cost control procedures and ensured adherence at all times. Moreover, I cultivated multi-site supplier relations while controlling commercial contracts and SLA/KPI compliance. I successfullyenforced end-to-end compliance of food safety, QA standards, fire, hygiene, HACCPS, and COSHH procedures as well as conducted audits on routines basis. While managing a fully integrated site wide facility cleaning contract, I monitored all aspects of hard and soft services.Following are my key accomplishments from this role: • Met ever-changing nutritional and taste requirements by supervising recipe creation, development, and production.• Evaluated past performance, drove accountability, forecasted expenses, and created and managed monthly operating budget of £1M.• Played an integral role in the roll out of 2 high profile retail facilities, Pay as You Dine.

Responsible for all general service and food service related tasks with the organisations location or deployment to various climates and environments.• Integral in the initial opening of, and the day to day running of 2 high profile military retail facilities, Pay as You Dine (PAYD) in Woodbridge, Ipswich and the Army Air Corps Centre of excellence at Middle Wallop, Wiltshire.• Liaised with unit and formation staff in the management of catering, retail and leisure elements of multi-activity contracts.• Prepared financial documents for monthly trading accounts and attended monthly Multi Activity Contract (MAC) meetings.• Responsible for the collation of monthly accounts in excess of £1M per month for auditing by the National Audits Office whilst working on operations.• Implementation of an efficient and robust budget control auditing system whilst still maintaining strict government controls.• The compliance of both military and civilian partner policies and regulations including safe systems of work, COSHH, Health and Safety, HACCP and fire.• Managed internal and external Quality Assurance systems.• Oversaw day to day administration, including pre-inspection checks, returns and planning, attending meetings whilst also delivering presentations on issues relating to catering and facilities.• The operation of the commercial partner system E-ProfIT and Count-IT in line with commercial partner’s requirements.