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I have proven experience in digital transformation, having worked across a broad range of domains, systems, and technologies.As Lead Business Analyst for the Customer Experience domain, I collaborate with Product and Delivery Leads and Solution Architects to ensure the successful definition and fulfilment of Epics that further the domain’s strategic objectives.I believe in close collaboration with stakeholders, and ensuring that business strategies have the user and customer perspective at the heart of decisions. I also strongly believe in supporting and enabling my team to be successful through encouraging best practices and ways of working, and empowering them to work independently.I am a voracious learner, and greatly appreciate new challenges and opportunities.
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Solutions ArchitectSoho House & Co Aug 2022 - PresentLondon, England, United Kingdom -
Lead Business AnalystSelfridges Oct 2020 - Aug 2022London, England, United KingdomAs a Lead Business Analyst, I assist senior stakeholders and executives to refine, plan and communicate their business strategy and roadmap in terms of business outcomes and business capabilities. Working with the Head of Architecture & Business Analysis, Programme Managers, Product Leads, Domain Architects and Business Stakeholders to understand the strategic needs of the business today and tomorrow, ensuring that the strategic and tactical business objectives are balanced appropriately, and that business solutions are extensible and fit for purpose. I am accountable for leading and line managing the Business Analysis team within the Customer & Experience and Digital domains. This includes planning the business analysis activities, ensuring the quality and timeliness of the deliverables and carrying out business analysis activities on key initiatives. -
Business Analyst (Contract)Selfridges Aug 2017 - Oct 2020London, United KingdomAs part of a large-scale transformation programme, I have worked to implement new functionality to Selfridges’ HCM platform (Workday), and to introduce a new Point Of Sale solution that leverages new capabilities delivered by the programme.Key responsibilities include:- Eliciting, documenting, and maintaining requirements- Mapping As-Is and To-Be business processes- Working with closely with Solution Architects, suppliers, and testers to ensure success- Embedding GDPR best practice in the solution design
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Business Analyst / Solutions Architect (Contract)City & Guilds Kineo Oct 2014 - Aug 2017London, United KingdomAs a Business Analyst, I gathered and analysed clients’ requirements and designed the solution in conjunction with the client’s project team/technical specialists and the CG Kineo development team. This involved leading functional and technical client discussions, eliciting and documenting requirements, creating functional specifications appropriate for both the client and development team, and creating appropriate diagrams/mock-ups to support the solution design. I also provided functional and technical expertise to CG Kineo’s sales team, delivering demonstrations of solutions, scoping and quoting for new work, and presenting to clients.Key tasks include: • Engaging with stakeholders to elicit and document requirements• Writing user stories and use cases• Producing functional and non-functional specifications and configuration documentation• Creating UI/UX mockups, wireframes, and prototypes• Integrating HR, CRM, and LMS systems• Using JIRA to manage development and defect resolution (Waterfall / Kanban / Scrum)• Working closely with the development and test teams to validate builds and assist User Acceptance Testing (UAT) -
Head Of DigitalOptimism - Learning Strategy & Design May 2009 - Sep 2014Auckland, New ZealandAs Head of Digital, I was responsible for planning and implementing the digital and development strategy for the company as it shifted from a workshop and face-to-face led business to a leader in the emerging e-learning market. It was my responsibility to evaluate clients’ digital learning infrastructure to ensure that our solution offerings worked seamlessly, and to implement any new technology as required; additionally I designed the UI/UX for many digital products.While in this position I developed and managed a team of developers and designers, and worked closely with the managing director to forge lasting partnerships with client companies and suppliers.In June 2013 I presented at the International Conference on eLearning in the Workplace (ICELW) in NYC on the subject of Open Badges, and what they mean for corporate learning.
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Frequently Asked Questions about Nick Ormrod
What company does Nick Ormrod work for?
Nick Ormrod works for Soho House & Co
What is Nick Ormrod's role at the current company?
Nick Ormrod's current role is Lead Business Analyst.
What is Nick Ormrod's email address?
Nick Ormrod's email address is ni****@****neo.com
What is Nick Ormrod's direct phone number?
Nick Ormrod's direct phone number is 01273 7*****
What schools did Nick Ormrod attend?
Nick Ormrod attended University Of Auckland.
What skills is Nick Ormrod known for?
Nick Ormrod has skills like Project Management, Change Management, Requirements Gathering, Functional Requirements, Functional Specifications, Business Analysis, Business Strategy, Web Content, Product Development, Learning Management, Scorm, Learning Management Systems.
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Nicholas Ormrod
Gormley, On -
3gmail.com, nzte.govt.nz, radium.co.nz1 +64 4-4XXXXXXX
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Nick Ormrod
London
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