Nick Panico Email and Phone Number

• Manage a $1.2M portfolio of clients, including the University of Southern California (atri.usc.edu), The Robert Lehman Foundation (robertlehmanfoundation.org), Computer History Museum (computerhistory.org), GoodHire (goodhire.com), One-Timers (one-timers.com), and EAB (eab.com) using Figma, Adobe Creative Cloud, Stripe, Asana, Jira, and Agile/Scrum • Work with executive stakeholders to help them achieve their business and marketing goals• Provide clients with strong project leadership, honest advice, thoughtful design, and technicalbest practices during the build of both beautiful and flexible websites and web applications• Work as part of a team to build responsive websites and web applications using tools like Drupal,WordPress, Angular, React, Gatsby, Next.js node.js, Stripe, PHP, JavaScript, Bootstrap, Tailwind,and MySQL• Create requirements documents, technical specifications, project schedules, projectdocumentation, and other deliverables to guide clients through documented planning, design,implementation, quality assurance, and launch process• Add over $200K in net new revenues to the agency’s bottom line via organic growth within six months• Manage project schedule, budget, and scope for all client accounts and internal agency initiatives• Lead weekly client and internal team meetings• Continuously evaluate new technology frameworks and systems to better client’s web experience

• Own and lead the strategic direction, tactical execution, client relationships, budgets, project plans, and timelines for a $1M portfolio of 15+ high-profile B2B and B2C clients in the tourism, insurance, fintech, retail, and nonprofit sectors, including Visit California (visitcalifornia.com) and Blue Cross Blue Shield (bcbs.com) using Figma, Adobe Creative Cloud, Stripe, Shopify, WooCommerce, Asana, Jira, and Agile/Scrum • Lead new business and organic growth conversations with new and existing agency clients selling over $200K in new business annually• Work closely with clients and project teams to understand and define requirements, thentranslate them into project plans for digital experiences and websites built in Drupal andWordPress• Create and constantly maintain accurate project timelines that help achieve on-time delivery within the budgetary scope• Monitor and ensure accurate revenue forecasting for projects, including milestone payments,monthly T&M, and retainer invoices• Ensure that capacity planning is constantly kept up-to-date and projects are properly staffed tomeet contracted timelines• Develop comprehensive statements of work for all new projects, as well as draft and maintainproject plans for portfolio clients• Proactively identify project risks, manage client expectations, and control project scope• Communicate with project stakeholders from discovery through launch, leading weekly orsometimes, daily client meetings• Organize the backlog and track open issues, agile project sprints, and epics• Oversee the quality assurance phase of the project to ensure a high-quality working experienceand product delivery that delights clients• Manage strategic and tactical execution of all tasks assigned to project owners and third-partyvendors• Identify current best practices, issues, and trends in content strategy, user experience design,accessibility, and web project management

• Own and lead the strategic direction, tactical execution, client relationships, budgets, project plans, and timelines for a portfolio of 20+ high-profile fintech, legal services, and hospitality clients including OppLoans (opploans.com), American Bar Association (businesslawtoday.org), and KneadHD (kneadhd.com) using Figma, Adobe Creative Cloud, Shopify, WooCommerce, Asana, Jira, and Agile/Scrum • Manage, develop, and maintain all web properties for leading fintech brands ahead of and through successful IPO (oppfi.com)• Successfully launched five top hospitality brand websites from conception through execution in an eight-week turnaround to meet client deadline• Manage the development, design, content, and SEO teams for all complex website projects• Monitor website performance and maintain site analytics to inform dynamic design, as well as maintain close communication with website content editors to ensure the integrity of navigation and structure of information• Implement and maintain proper Scrum methodologies throughout the project lifecycle for all website launches while continuously prioritizing tasks and product features• Manage servers and hosting environments with the DevOps team• Participate in new business processes and develop the full scope of work on new projects, as well as draft and maintain project plans for all agency clients • Identify, build relationships, and engage with stakeholders while managing expectations relating to the scope of work for all web transformations• Ensure all internal and external stakeholders complete assigned action items promptly to meet project milestones successfully• Delegate and manage the strategic and tactical execution of all tasks assigned to project owners and third-party vendors• Identify current best practices, issues, and trends in content strategy, user experience design, accessibility, and web project management • Foster and promote the values of diversity, equity, and inclusion

• Develop and launch a new website (bridgenetsolutions.com), as well as manage brand identity including all social media channels, graphic design, video editing, email marketing campaigns, industry newsletters, sell sheets, and other marketing materials using Figma, Adobe Creative Cloud, Asana, Jira, and Agile/Scrum• Digitally transform clients through market intelligence, data analysis, and dashboards to inform growth strategy, operational improvements and solutions, reduce costs, and optimize logistics networks• Manage the strategic direction, client relationship, budget, revenue projections, and timeline for a portfolio of 20 clients • Manage product development and launch of internal proprietary rating engine software, as well as train clients on XONAR, a proprietary Transportation Management Software (TMS)• Administer legal counsel, as well as negotiate contracts between multi-national organizations and global ocean carriers • Grow client accounts by $125,000 in recurring annual revenue in 2018• Develop reports and dashboards, as well as create visualizations for web analytics using Power BI and Google Data Studio• Identify data requirements for clients, analyze complex data sets and provide decision-makers on each account with a high-level summary of findings• Ensure client projects meet deliverables and targeted goals outlined during the initial launch phase and throughout the project cycle• Establish KPIs and aggregate client data across all modes of supply chain management• Provide analytics that supports transportation modes and service optimization, vendor compliance, and other data dashboard reporting based on client strategies

• Develop, manage, and maintain web properties, content, and brand assets for all prasino Restaurant Group brands, including mana (managrk.com), prasino (prasino.com), Covo Mediterranean (covomediterranean.com), and Monk’s Mobile Kitchen (monksburgerbar.com)• Create materials and lead training opportunities regarding website management through the WordPress (CMS) after website launch and hand-off in order to enable clients to manage future updates in-house using Figma, Adobe Creative Cloud, Asana, Jira, and Agile/Scrum• Develop, design, and launch strategic email marketing campaigns and mobile website optimization• Improve search engine optimization organically and manage content for social media platforms• Manage brand identity and creative direction with an internal graphic designer, photographer, and PR firm• Design digital display ads and marketing opportunities aimed at generating new revenue streams• Work with outside vendors to implement and launch online ordering through the website• Perform continual maintenance and checks to ensure optimal site performance