Oversee the hybrid team responsible for managing strategic relationships, retaining & expanding existing client business, and owning all facets of the customer experience.Deliver results via the sale & implementation of turnkey SaaS products as well as highly customized analytics within the healthcare, retail, and hospitality verticals. Hire, train, and position account managers, CSM's, and technical support personnel to deliver best in class service while driving revenue attainment (ARR).Report to the CEO and board on progress toward KPI's and recommendations for improvement

Responsible for all existing client retention, new business development, and Veryable go-to-market strategy execution in the North Texas region. Personnel hiring, training, and career development. Ownership of revenue forecasting, level-setting, and P&L duties.

Tasked with creating & implementing the strategy to grow Veryable's North Texas new business revenue.Engaging with heads of operations or HR within the manufacturing & distribution sectors to overhaul their organizations' approach to labor planning and hiring, increase output, and reduce costs. Introducing and applying technology to manufacturing to allow businesses to thrive and workers to always have access to employment.

Responsible for sales planning, forecasting, and resource allocation within the strategic and enterprise levels of the account management group (sales operations).Driving revenue and profitability by facilitating coordination across marketing, business development, new sales, and account management.Provide strategy to maintain and grow relationships of enterprise and strategic accounts within a recurring revenue SaaS and management consulting environment. Aid with personnel recruitment and development within account management team. Spear-heading change management to structure the organization to better recognize that client success and the growth of individual employees are intrinsically linked.

Consult with C-suite and officer level members of client organizations to provide industry leading analysis, enabling them to achieve their strategic goals.Develop and maintain relationships with Fortune 500 decision makers, with emphasis in the real estate and consumer marketing sectors.Highlight and convey the actual implications of data so it can be used for strategy, versus simply archival.Coordinate and cross-sell into various portions of client organizations (marketing, real estate, operations, FP&A, etc)Oversee the implementation of projects from inception to delivery, and from delivery until the organization has adopted it and made it part of their normal processes.

Utilize customer relationship management (CRM) skills to serve as the face of the FedEx to clients and act as a liaison between their needs and FedEx's capabilities Communicate and build relationships with customers via face-to-face, telephone, and web-meeting interactionsNegotiate contracts and terms with prospective customers, as well as create detailed implementation plans effectively activate their business. Proactively utilize tools at my disposal (the FedEx Brand, Salesforce software, etc) to consistently find, get, and keep businessConstantly seek out new information and opportunities to expand my knowledge of customer industries, sales and marketing tactics, and business development in general.

Conducted B2B sales as well as direct marketing for a diverse group of clients including: The Texas Rangers, Mansfield National Golf Course, Goodyear, and many more.Anchored a dynamic team in ordered to generate higher sales volume and to promote customer loyalty for the firm's clients.Also, I was responsible for training newly hired employees in direct sales, and orienting them in the office, in order to help them flourish in the workplace.

Conducted extensive market research in order to attract more lucrative clients to the Dallas Convention Center and create personalized services for them. Administered qualitative and quantitative sampling. Upon compiling detailed reports, I would then consult with and make recommendations to the sales and event excellence teams to create a customized experience for each client.