Nick Pepper Email & Phone Number

United Kingdom

London, England, United Kingdom

Assisting in completing an industry benchmarking exercise on a third-party processing contract and pricing using industry knowledge for a UK tier 2 Banking client.

Managing the project to close down CashFlows Issuing BIN Sponsorship business

London, United Kingdom

I was primarily accountable for enabling this established third-party processor to leverage their existing infrastructure and diversify into card programme management. I developed and maintained a comprehensive series of programme delivery policies and procedures. I directed a virtual project team located in the UK, US, and Czech Republic. Key Accomplishment:- Served as subject matter expert and primary point of contact for the launch of the new Card Programme Manager and implementation of the inaugural client based in Prague.

London, United Kingdom

I assisted this leading prepaid card and emerging technologies consultancy firm in overseeing the successful launch of a business travel prepaid card for the European market for a key client located in Hong Kong.

London, United Kingdom

I crafted an innovative payment card strategy to enable exposure to a proprietary cryptocurrency stablecoin which would be offered as a B2B service. I developed detailed roadmap, business plans and business requirements to enable a successful delivery. In addition, I liaised with existing and potential suppliers to foster collaborative relationships whilst providing effective control of their card operations.

London, United Kingdom

I provided relationship management services and expedited the onboarding of clients for this fintech, banking and payments programme manager.Key Accomplishment:- Spearheaded the strategic project aimed at upgrading SEPA transfer process to real-time.

London, United Kingdom

I directed a team of delivery specialists charged with implementing strategic change initiatives. In addition, I expanded the delivery team to 19 members and provided coaching and training on project methodology based on the principles of Prince II.Key Accomplishments:- Led the execution of more that 600 projects involving 1700 new card products, with oversight of an average annual cumulative budget of more than $12M across UK, Europe, Australia, Asia Pacific, South Africa and South America.- Devised intuitive management information packs to enhance resource controls, revenue forecasts and project profit analysis which effectively increased utilisation rates by 27% and produced project revenues of 40%- Successfully assisted in the expansion of the client base from 5 to in excess of 100 and the increase of card accounts on file to 42.5M.- Overarching responsibility for the successful delivery of the UK Post Office travel money multi-currency prepaid card program.

I led the development and implementation of full suite of white label products including fraud monitoring, contact centre, KYC, PEPs & Sanctions checking, card bureaux management, SMS, IVR, 3D Secure and Cardholder Website. I also oversaw key operations at each stage from business justification and contract negotiation, to delivery, support and ongoing management of strategic partnerships. Key Accomplishment:- Tactically built and guided team of product specialists accountable for driving the development, sale and delivery of the full suite of products for existing and prospective clients.

London, United Kingdom

I was accountable for the successful launch of the first Mastercard Domestic Maestro prepaid programme within the UK, which boosted company exposure and reputation within the industry. I streamlined procedural steps and produced supporting documentation for project protocols. Key Accomplishments:- Effectively managed multiple projects across the UK and Europe for more than 23 clients- Facilitated company growth from a small agile start-up to become part of a global leader in financial services.

Project Management of co-brand credit cards, implementatiopn of Chip & PIN

Running the Operations Support team for new credit card start-up