- Be the primary communications link between the Minister’s office and TfNSW divisions and operating agencies- Coordinate requests for advice on cabinet minutes, briefing notes, speech notes, electorate visits- Manage workflow of ministerial correspondence, review incoming correspondence, provide direction to TfNSW- Manage and coordinate house folder notes, budget estimates notes, and questions on notice- - Lliaise with’ policy advisors and senior staff on policy and operational issues.- Manage issues raised by customers, electorate offices, constituents, or stakeholders and facilitate resolution

- Manage divisional Cabinet submission processes- Coordinate divisional comments for other cluster submissions- Manage other government products and responses including GIPA, Electorate Profiles, and Minister and Secretary requests.

- Manage divisional Cabinet submission processes- Coordinate comments for other cluster submissions

- Lead team in drafting ministerial correspondence and briefs. - Manage more complex correspondence and issues for briefs. - Develop, maintain and apply ministerial precedents. - Maintain working relationships with internal stakeholders.- Supervise staff productivity and workloads.

Project manage the drafting and lodgement of Transport submissions for Cabinet committees.Provide high level analysis and strategic Cabinet advice to Ministers’ offices and Transport Executive. Liaise with the Ministers’ offices, Department of Premier and Cabinet, and other stakeholders.

- Coordinate the day-to-day management of ministerial correspondence and briefs workloads. - Manage more complex correspondence and issues for briefs. - Provide high level strategic service to the Minister’s office and the Executive on issues and correspondence. - Maintain strong working relationships with the Minister’s offices and other stakeholders.- Manage staff including productivity and performance appraisals.- Recruitment and administration of staff and employment conditions.

- Coordinate the day-to-day management of customer feedback. - Manage Ombudsman and Office of Fair Trading complaints, and more complex customer feedback issues. - Provide high level strategic advice on the implementation of customer feedback best practice. - Maintain strong working relationships with the transport cluster and other stakeholders.- Manage staff including productivity and performance appraisals.- Recruitment and administration of staff.

- Proofread and edit all ministerial correspondence. - Edit, develop and provide advice on ministerial precedents.- Manage workloads and maintain relevant styles.

- Supervise and coordinate the day-to-day management of ABC audience contacts. - Research and analysis, and liaise with senior ABC staff and management.- Develop appropriate responses to audience complaints, queries and issues.- Prepare reports, project work and correspondence for senior management. - Represent the role of the ACA with both internal and external clients.

manage media enquiries; research and draft responses in consultation with relevant Boardsresearch and analyse entertainment industry technology, development and ratings trends provide research and secretariat support to Fee Review Steering Committeeresearch and develop business plan and tender for installation of 3D and digital cinemasco-ordinate relocation of Board members

develop, evaluate and deliver training and education programs to entertainment industryresearch and document classification trends, standards and examples.provide advice on classification legislation and standards to enforcement agenciesMedia Officer duties as above

assess films, computer games and publications against relevant guidelines, legislation and standards.write assessment reports in observance of timeframes and established quality control procedures.research and write reports on the performance of the Assessment team.

supervise the Applications section in processing 6000 classification applications per yearliaise with entertainment industry regarding policy, accounts, materials and applicationswrite, research and compile Annual Report statistics and contentensure accuracy of all correspondence and classification certificatesmanage classification database, website information and all client information packsrecruit, train and supervise staff

compose requests for tenders for replacement database and workflow system liaise with contractors and staff on database specifications and user interface development assess system functionality and compare against contract and tender specifications train and monitor new users; administrate data integrity and general functionality.canvas and assess tenders for office relocation, cinema construction, and replacement phone systemrecruit and supervise project teamco-ordinate relocation of office to new premises, including transport of secure materials

- supervise the Classification Applications section, processing 6000 applications per year- liaise with entertainment industry regarding policy, accounts, materials and applications- write, research and compile Annual Report statistics and contentensure accuracy of all correspondence and classification certificatesmanage classification database, website information and all client information packsrecruit, train and supervise staff