Professional (IT Technical):• Experienced Professional in the IT Industry with over 20 years experience across multiple distributors.• Strong technical proficiency in hardware/software application.• High proficiency in working all types of brand models i.e. HP Compaq, Dell, Lenovo, and Toshiba.Competence Skills (Worked on):• Hardware and software installation and configuration.• Hardware support, fault finding and repair on all printer models, HP Compaq and Dell desktops, laptops and servers.• Monitor Phoenix and Network Rail engineers to ensure closed within the SLA.Professional (Interpersonal and Leadership):• Self starter that is highly adaptable.• Able to Lead both from the front and through influence and appropriate team design;• Ability to develop and lead personnel to achieve tangible results;• Working under pressure and ensuring that deliveries are met with the highest standards.