Nick Phillips Email & Phone Number

Marietta, Georgia, United States

Client service role assisting clients with technical issues over the phone or via email.Analyzed customer complaints and service trends to identify and correct systematic issues.Applied consultative approach to collect information on customer service, account and technical concerns.Upheld high standards of customer services by responding to inquiries.

Cartersville, Georgia, United States

Answer incoming phone calls to schedule service appointments for clients. Maintained up-to-date knowledge of traffic problems and weather concerns.Reviewed routes and adjusted plans to meet daily requirements.Monitored dispatch board and adjusted call priorities.Tracked all changes in computer system.Maintained current knowledge of all personnel in the.

Canton, Georgia, United States

Mentored team members on techniques necessary to complete job tasks.Allocated tasks to employees on a daily basis and monitored activity and task completion.Complied with all company safety procedures, policies and regulations to promote a safe working environment.Developed open and professional relationships with team members, enabling better, more.