Nick Pichette Email & Phone Number

Madison, Wisconsin Area

Help train in new staff into the department and get them up to specific productivity levels during their 6 month probation periodMonitor all staff productivity levels and enter that information into individual spreadsheets to create weekly and monthly report cardsRun daily reports on productivity and enter in spreadsheet for historical valueSchedule staff duties each day and monitor work volumes to make sure work is flowing and staff are in the proper placesPerform quality audits on new staff and existing staff including and up to 100% of work and then reporting the findings to managementDeveloping and updating workflows and policies and then re-training staff where neededUpdating and building desktop backgroundHandling correction process for scanned documents in Health LinkUtilizing ServiceNow to complete tickets for our departmentConducting time studies on work flows for the department including building and maintaining multiple spreadsheetsFollowing up with clinic/department managers about issues we are seeing coming out of their areas with documents and how they are filled outBeing a go-to when supervisor is out of the office and answering staff questionsExtensive knowledge of Health Link and the ROI moduleMaintaining supplies for several departmentsActively contributing each month to the department newsletter

Madison, Wisconsin Area

Knowledge of HIPAA-including state and federal regulationsAbility to process Advance Medical Directives and legal documentsFamiliar with UW Health computer programs including Epic Health Link, Onbase, and Microsoft ProgramsRelease medical records to outside medical organizationsTraining colleagues when askedHelp out with quality checks on peers workScanning authorizations and other documents into Health LinkReception duties at front desk for buildingHandling the correction process for documents in Health Link for the departmentMaintain special logs for the departmentWorked in Clinic and Hospital settingsPrep, scan and index patient charts and clinical documentsWorked with documents from Inpatient-including Psychiatric, Residential Inpatient, Day Surgery, Patient Observation, Labor and Delivery, Day Medical, Emergent and Urgent Care, Endoscopy, and ClinicQuality Assurance checks when necessaryRelease of informationWork with supervisors on instituting new scanning and indexing software within our departmentsHelp with setting up new work processes with new work to departmentTrain new staff to the departmentWork with HIMS students from local colleges during their clinicalsSome exposure to Deficiency Super User for transition from paper charts to Electronic Medical RecordAIDET Classes and SkillsBasic Principles for a Collaborative Workplace class

La Crosse, Wisconsin Area

Worked in Clinic and Hospital settingsPrep, scan and index patient charts and clinical documentsWorked with documents from Inpatient-including Psychiatric, Residential Inpatient, Day Surgery, Patient Observation, Labor and Delivery, Day Medical, Emergent and Urgent Care, Endoscopy, and ClinicQuality Assurance checks when necessaryRelease of informationWork with supervisors on instituting new scanning and indexing software within our departmentsHelp with setting up new work processes with new work to departmentTrain new staff to the departmentWork with HIMS students from local colleges during their clinicalsSome exposure to Deficiency Super User for transition from paper charts to Electronic Medical RecordAIDET Classes and SkillsBasic Principles for a Collaborative Workplace class

Associate'S Degree, Health Information Management Technology

Surgical Technology/Technologist

High School Diploma